Supply Chain Transition & Integration Manager

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as Varilux, Crizal, Stellest), iconic brands that consumers love (such as Ray-Ban, Oakley, Oliver Peoples), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, Spectacle Hut, the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

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Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​

Join us in redefining the boundaries of what’s possible!​

Your role

You will be p laying a critical leadership role in supporting the successful integration of supply chain operations between RCP and EssilorLuxottica Wholesale Thailand (ELWT). This role serves as the primary liaison across Supply Chain, Commercial, Customer Service, Operations, Finance, and Regional stakeholders, ensuring seamless business continuity while driving the transition toward the future-state operating model. You will lead cross-functional integration initiatives, establish governance mechanisms, harmonize supply chain processes, identify operational gaps, and deliver sustainable improvements across forecasting, planning, inventory management, replenishment, customer service, and operational execution.

Key Responsibilities

1. Supply Chain Transition & Integration Leadership

- Lead the end-to-end planning, execution, and monitoring of supply chain transition and integration activities.

- Act as the primary ELWT focal point for all supply chain integration initiatives.

- Ensure successful implementation of agreed operating models, processes, governance structures, and service commitments.

- Manage transition milestones, risks, dependencies, and change impacts.

- Coordinate activities across local, regional, and global stakeholders to ensure alignment and timely execution.

- Develop and maintain integration roadmaps and implementation plans.

- Ensure continuity of supply and customer service throughout the transition period.

2. Business Continuity & Operational Stability

- Safeguard operational performance and customer service during transition activities.

- Monitor key supply chain performance indicators and proactively address emerging risks.

- Develop contingency plans to mitigate supply disruptions and service impacts.

- Lead issue resolution and escalation processes when business performance is at risk.

- Ensure smooth execution of critical operational processes during system, process, or organizational changes.

3. Process Alignment & Operating Model Design

- Develop deep understanding of current and future-state supply chain operations.

- Analyze existing processes and identify opportunities for harmonization, standardization, and simplification.

- Conduct end-to-end supply chain process mapping and gap assessments.

- Recommend process improvements aligned with EssilorLuxottica global standards and best practices.

- Support implementation of target operating models across planning, logistics, customer service, and inventory management.

- Establish sustainable governance and performance management frameworks.

4. Demand Planning, Forecasting & Inventory Management

- Collaborate with Commercial, Planning, Manufacturing, and Regional Supply Chain teams to optimize demand planning processes.

- Improve forecast reliability and visibility through data-driven planning methodologies.

- Monitor inventory health and ensure optimal stock deployment across the network.

- Drive inventory optimization while maintaining targeted service levels.

- Support replenishment strategies that balance availability, service performance, and working capital objectives.

- Identify risks and opportunities related to demand variability and supply constraints.

5. Customer Service & Supply Performance

- Drive customer-centric supply chain decision-making.

- Monitor service level attainment, fill rates, order fulfillment performance, and lead-time adherence.

- Partner with Customer Service and Commercial teams to improve customer experience.

- Resolve operational challenges impacting service delivery.

- Support implementation of continuous improvement initiatives focused on responsiveness, reliability, and operational efficiency.

6. Governance & Stakeholder Management

- Establish trusted partnerships across ELWT, Operations, Commercial, Finance, Regional Supply Chain, and external stakeholders.

- Facilitate governance meetings, project reviews, and executive steering committees.

- Provide visibility on project progress, risks, business impacts, and mitigation actions.

- Build alignment among diverse stakeholder groups with varying priorities.

- Drive effective and timely decision-making through structured governance processes.

7. Change Management & Organizational Integration

- Act as a change leader throughout the integration journey.

- Support organizational readiness and capability-building efforts.

- Drive effective communication plans and stakeholder engagement activities.

- Facilitate workshops, training sessions, and alignment discussions.

- Promote adoption of new processes, systems, and ways of working.

- Build a culture of collaboration, accountability, and continuous improvement.

8. Continuous Improvement & Transformation

Identify opportunities to enhance operational performance, efficiency, and service levels.

- Apply Lean and continuous improvement methodologies to optimize supply chain processes.

- Support digital transformation initiatives and implementation of supply chain technologies.

- Build sustainable performance management practices using relevant KPIs and analytics.

- Champion data-driven decision-making and operational excellence principles.

Key Requirements

- Bachelor's Degree in Supply Chain Management, Engineering, Operations Management, Business Administration, Logistics, or related disciplines.

- Master's Degree in Business Administration, Operations, or Supply Chain Management is preferred.

- 10+ years of progressive experience in Supply Chain, Manufacturing, Planning, Logistics, or Network Operations.

- Proven experience leading complex cross-functional projects.

- Experience in transition management, merger integration, operating model transformation, business process redesign, or organizational change initiatives.

- Strong background in demand planning, inventory management, replenishment, and customer service operations.

- Experience working in matrix, multinational, and highly collaborative environments.

Recruiting process

Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.​

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.