About this role
Job Title: Head of Travel Management Companies, International
Location: Bracknell (hybrid working)
Reports to: Senior Director, International Travel and Partnerships
Contract: Full-time, permanent
Travel: Regular UK and European partner visits, with occasional international travel.
We’re looking for a commercially driven travel industry leader to take ownership of ABG’s strategic travel partner portfolio across our European markets.
This is an exciting opportunity to lead and grow relationships across both business and leisure travel, including Travel Management Companies (TMCs), corporate travel buyers, tour operators, travel agents and affinity partners.
Combining strategic leadership with hands-on account management, you'll develop and deliver commercial plans that drive revenue, profitability and market share. You'll build senior-level relationships, identify new business opportunities and coach our telesales team to deliver against shared commercial goals.
Working closely with Corporate Sales, Field Sales, leisure and retail teams, and our Distribution and Technology functions, you'll ensure a joined-up approach to partnership management and commercial growth.
What you'll be doing
- Develop and deliver ABG's commercial strategy across business and leisure travel channels.
- Lead and grow strategic partner relationships, acting as the senior commercial point of contact.
- Create and execute account plans focused on revenue, profitability, rental volume and share of wallet.
- Coach and guide telesales agents, setting objectives and driving performance.
- Build joint business plans, negotiate commercial agreements and lead contract renewals.
- Collaborate with internal teams to improve partner performance, distribution and connectivity.
- Identify new business opportunities and support bids, tenders and client presentations.
- Monitor market and competitor developments to identify opportunities for growth.
- Work with Operations and Customer Service to resolve issues and improve the traveller experience.
- Own forecasting, pipeline reporting and account performance.
- Represent ABG at partner meetings and industry events, with regular UK and European travel.
What we're looking for
- Proven experience in strategic account management, business development and commercial growth within the travel industry.
- Ideally, experience spanning both leisure travel and business travel/TMC sectors.
- A strong track record of developing strategic partnerships and growing revenue and margin.
- Experience managing diverse partner relationships, from travel agents and tour operators to complex corporate accounts.
- Confidence negotiating commercial agreements and engaging senior stakeholders.
- Experience coaching and developing sales or account management teams.
- Good understanding of leisure and corporate travel distribution, including TMCs, GDS platforms and online booking tools.
- Strong commercial, analytical and relationship-building skills.
What success looks like
You'll deliver sustainable revenue, rental-day and market-share growth, strengthen strategic partnerships, improve account performance and develop a high-performing sales team.
Bracknell
Bracknell Forest
United Kingdom