About this role
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Description
Job Title: Retail Purchasing Administrator
Location: Gurgaon, India
Job type: Full time
Reports To: European Retail Purchasing Manager
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Role Overview
The Retail Purchasing Administrator at Trek plays a key role in ensuring that the right products are delivered to Trek stores in the right quantities at the right time. By processing store orders accurately and promptly, the role helps maintain stock availability, control inventory costs, and support customer satisfaction and sales growth.
The role is responsible for processing store replenishment orders for all European Direct Owned Trek Stores (DOTS), covering Trek and third-party Parts & Accessories (P&A). This includes raising and managing purchase orders in JDE, using Ascend EPOS data and supplier B2B portals, processing data uploads, and flagging supply issues to the Retail Buyers. The role follows established ordering rules and is encouraged to suggest improvements wherever inefficiencies are seen.
Key Responsibilities:
Store Ordering & Purchase Order Processing (80%)
- Process replenishment orders for all EMEA DOTS stores, covering Trek and third-party P&A, following established ordering rules and parameters.
- Raise, amend and confirm purchase orders in JDE, using Ascend EPOS stock and sales data to ensure orders are accurate.
- Send, receive and reconcile orders, confirmations and updates with suppliers through their B2B portals.
- Process data uploads as required, validating files before and after loading.
- Maintain buying-related master data accurately.
- Complete daily ordering within agreed turnaround times, taking advantage of working hours ahead of the EMEA start of day.
Exception Management & Communication (10%)
- Monitor late, short or unconfirmed supplier orders and escalate supply issues to the Retail Buyers.
- Keep stores and Retail Buyers informed of order status and any issues that may affect product availability.
- Respond promptly to store and supplier queries relating to orders.
Continuous Improvement (10%)
- Identify inefficiencies or errors in ordering rules, data and processes, and propose improvements to the Retail Buyers and manager.
- Help refine ordering rules and procedures, and keep process documentation up to date.
- Track and report on order accuracy and turnaround time
Required Skills and Qualifications :
Industry-Specific Experience
- Experience in purchasing, supply chain, inventory or order processing is desirable.
- Understanding of retail purchasing, inventory metrics or the bike industry are all desirable.
Technical Skills
- Proficient in Excel (lookups, pivot tables, data cleansing), Outlook and Teams.
- Experience with JDE or other ERP, EPOS systems or supplier B2B portals is beneficial.
- Accurate preparation and validation of data files for upload.
- Knowledge of AI tools is encouraged
Analytical & Problem-Solving Skills
- Strong numerical reasoning and excellent attention to detail.
- Spots anomalies in orders and data and suggests practical process improvements.
Communication
- Clear written and spoken English for working with EMEA stores, suppliers and Retail Buyers.
- Collaborative and proactive; manages own workload to daily deadlines.
Why Trek?
https://fortune.com/company/trek-bicycle/
- Great Place To Work-CertifiedTM (https://www.greatplacetowork.in/great/company/trek-bikes)
- Best WorkplacesTM in Asia 2025
- Flexible and fun company culture that values people, purpose, and performance
- A leadership team that supports autonomy and innovation
- A company that believes work should be fun, fulfilling, and impactful
- The chance to be part of something bigger - changing the world by getting more people on bikes
Trek India benefits:
- Group medical insurance floater policy that covers self, spouse, up to 2 chidren and dependent parents
- 12 Annual paid holidays
- Employee friendly leave policy: Maternity Leave, Paternity Leave, Compassionate Leave, Wedding Leave, Compensatory Leave in addition to Sick Leave, Casual Leave and Privilege Leave
- Tuition Fee Reimbursement up to INR 500,000 (Diploma, Undergraduate, Graduate & Master’s degree programs)
- 24/7 Employee Assistance Program (EAP) - confidential, work-based benefit that offers employees and their families free short-term counseling, referrals, and support for personal or work related problems
- Annual paid time off for charity work
- Employee referral bonus
- Employee discounts on Trek products
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!