Project Management/Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

In this role, you will:

Role Purpose

The PMO supports effective governance, financial management, workforce oversight and operational performance across HSBC Technology portfolios. The role provides accurate management information, financial analysis, resource allocation oversight and governance coordination to support portfolio leads, operations management and senior stakeholders.

The role holder works closely with technology, finance, workforce management and portfolio stakeholders to maintain appropriate controls, improve data quality, monitor operational and financial performance, and support informed decision-making. The role requires strong analytical and organisational skills, sound judgement, stakeholder management capabilities and the ability to identify exceptions, drive corrective actions and deliver reporting in a complex technology environment.

Key Responsibilities

Programme and Portfolio Governance

- Establish and maintain appropriate governance processes, controls and reporting routines to support effective portfolio oversight.

- Monitor adherence to established governance requirements, operational processes and data quality standards across assigned portfolios.

- Coordinate governance activities and follow up on outstanding actions with relevant stakeholders to ensure timely resolution.

- Maintain accurate and consistent portfolio information to support transparency, accountability and effective management oversight.

Planning and Delivery Management

- Support portfolio planning and operational coordination by consolidating financial, resource and performance information.

- Monitor portfolio performance against agreed financial and operational objectives, identifying variances and areas requiring management attention.

- Coordinate with portfolio leads, Business Partner owners and other stakeholders to address emerging concerns and support corrective action planning.

- Support resource allocation and forecasting activities to maintain alignment between portfolio requirements, resource utilisation and financial expectations.

Risk, Issue and Dependency Management

- Identify and monitor operational, financial and data-quality exceptions that may affect portfolio performance, governance or financial control.

- Coordinate with relevant stakeholders to investigate discrepancies, resolve outstanding issues and ensure appropriate corrective actions are implemented.

- Escalate material or unresolved concerns through established management channels, providing clear information on the issue, its potential impact and the actions required.

- Promote timely resolution of exceptions through regular monitoring, stakeholder follow-ups and effective action tracking.

Financial and Resource Management

- Support portfolio financial governance through budget monitoring, actuals analysis, forecast reviews and financial variance reporting.

- Consolidate financial information across portfolios, markets, projects and applications to provide visibility of expenditure, budget utilisation and potential cost efficiencies.

- Coordinate resource allocation tracking and reconcile resource-related cost information to support financial accuracy and transparency.

- Monitor resource time booking and allocation information, identifying discrepancies and coordinating corrections with relevant stakeholders.

- Support the identification of cost optimisation opportunities, including the review of application expenditure and resource-related costs.

- Ensure financial and resource management information is accurate, timely and appropriately validated to support governance and management decisions.

Management Information and Reporting

- Deliver accurate and insightful status reporting for senior stakeholders, including dashboards, KPIs and portfolio performance updates.

- Analyse and validate data across workstreams, highlight trends and exceptions, and provide concise management information to support decisions on financial performance and workforce governance.

- Highlight trends, exceptions and emerging concerns rather than simply reporting activity.

- Ensure reporting is tailored to the audience, from detailed working-level information to concise executive summaries.

Stakeholder and Team Collaboration

- Build effective working relationships with Operations Managers, portfolio leads, Business Managers, Tech Leads and other relevant stakeholders.

- Coordinate with technology, finance, workforce management and resource management teams to address portfolio governance and operational matters.

- Drive accountability for outstanding actions through structured follow-ups, appropriate escalation and clear communication of requirements.

- Provide financial and operational insights to portfolio leadership to support planning, performance management and decision-making.

- Facilitate collaboration across stakeholder groups to resolve discrepancies, improve compliance and maintain effective portfolio operations.

- Provide guidance and coaching to PMO analysts and less experienced colleagues.

Continuous Improvement

- Identify opportunities to simplify reporting, improve governance and increase delivery efficiency.

- Standardise PMO processes, templates and controls where appropriate.

- Use data and lessons learned to improve future programme performance.

- Support the adoption of tooling and automation for planning, reporting and governance activities.

- Contribute to the development of the wider PMO community and professional standards.

To be successful in this role, you should meet the following requirements:

- Significant experience in a PMO, technology portfolio management, business management, financial governance or operational management environment.

- Experience in management information reporting, KPI monitoring, data analysis and executive-level reporting.

- Ability to analyse complex information, identify exceptions and present clear, actionable insights to stakeholders.

- Strong stakeholder management, communication, coordination and escalation skills.

- Proficiency in Microsoft Excel and PowerPoint, with experience using enterprise reporting, analytics and portfolio management tools.

- Experience working in financial services, banking or a large, complex technology environment is desirable.

- Relevant professional qualifications in project, programme or portfolio management are desirable.

- Relevant professional qualification, such as PMP, PRINCE2, is desirable.

You’ll achieve more when you join HSBC.

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Issued by – HSBC Software Development India