About this role
Overview
M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
The Manager, Learning and Development supports the development and implementation of M42’s learning and training policy, operating model, and governance framework. The role oversees non-clinical mandatory training governance, learning needs analysis, digital learning content, learning platforms, and the coordination and delivery of corporate learning programs across the organization.
Responsibilities
- Support the development and implementation of M42’s learning and training policy, operating model, governance standards, and annual learning planning processes.
- Manage the governance and reporting of non-clinical mandatory training, monitor completion levels, escalate priority gaps, and track agreed actions to closure.
- Develop and maintain corporate standards, templates, and quality requirements for digital learning content across M42 and its operating assets.
- Design and develop engaging corporate e-learning content using tools such as Articulate Rise 360 and Synthesia, including onboarding, leadership, and culture-related programs.
- Develop a consistent training needs analysis framework, consolidate learning requirements across operating assets, and maintain the corporate non-clinical learning portfolio.
- Partner with business content owners, local Human Capital teams, and IT/LMS stakeholders to set up, test, launch, and monitor learning content and reports.
- Coordinate and facilitate selected corporate learning programs, ensuring effective delivery, complete attendance records, and a consistent participant experience.
- Monitor learning-platform utilization, mandatory training compliance, participant feedback, and program evaluation data to recommend improvements and support informed decision-making.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Education, or a related field.
- At least five years of experience in Human Capital or Learning and Development, including experience developing digital or e-learning content.
- Experience coordinating mandatory or compliance-related training governance and completion reporting across multiple sites or business units.
- Proficiency in e-learning authoring and production tools such as Articulate Rise 360, Synthesia, or equivalent platforms.
- Strong knowledge of instructional design principles, adult learning methodologies, learning management systems, and training evaluation practices.
- Strong analytical, communication, facilitation, and stakeholder-management skills, with the ability to influence teams across different business units without direct reporting authority.