Dental Receptionist

Join our Team!We are excited to be recruiting a full-time Dental Receptionist to join our friendly and welcoming team at Goldenacre Dental Practice. This position will be 40 hours per week (08:45 - 17:30, with a 19:30 finish on Tuesdays).Goldenacre Dental Practice in Edinburgh has been established for over 100 years, providing the highest standards of care, services and dental treatments to all their NHS and private patients. The team of highly qualified dentists are passionate about the well-being and health of the patients and are constantly striving to provide the best service.The practice has more than 10,000 patients all registered and entitled to NHS treatment as well as access to a full a full range of Private options in addition.Your RoleYou will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance. Other duties include – Creating a welcoming environment for patients that sets them at ease from the outsetMaximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintainedAnswering the telephone, making appointments and collecting patient chargesMaintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receiveManaging the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needsAbout YouRelevant experience gained in a general practice environment is desirableComputer skills-essentialProven track record in a customer/patient focused reception environment is requiredWilling to demonstrate the highest levels of patient careThe ability to work on own initiative as well as part of a teamEnthusiastic, with an appetite to learn and develop new skillsBenefitsWe know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –Competitive pay scale and packageCareer progression opportunities within the groupReferral bonusCompany paid GDC feeProfessional Development – access to online training and educational assistanceWellbeing initiativesCycle to work schemeEmployee Assistance ProgrammeEnhanced family friendly policies‘You Days’ - a day off for moving house or getting marriedBirthday day offService holiday daysOptical careDiscounted dental treatmentFree parking surrounding the practiceBe Part of Clyde Munro GroupHere at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.#immediatestart #nhs #nhsreceptionist #dentalreceptionist