Business Support Assistant (Agile)

Salary: £26,016 - £26,847 pro rata

Hours per week: 32 hours

Interview date: Week Commencing 23 November 2026

We are delighted to offer an exciting opportunity to join the Medical Needs Education and Reintegration Service (MNERS), part of our Targeted Education Service. This varied role is ideal for an organised and proactive administrator who thrives in a fast-paced environment and can respond confidently to changing priorities.

MNERS supports the Council to fulfil its statutory duties under Section 19 of the Education Act 1996. Working in partnership with schools, families, health professionals and other agencies, the service provides direct tuition and tailored support for children and young people who are unable to attend school because of medical needs. Our work helps learners continue their education, overcome barriers to attendance and make a successful return to school or transition to another appropriate setting.

As a Business Support Assistant, you will play an important role in the smooth and effective running of the service. Working closely with the MNERS Manager and wider team, you will provide high-quality administrative support across a broad range of activities. This will include maintaining accurate information from multiple sources, using Microsoft Office applications confidently, coordinating routine processes and ensuring that administrative procedures and service standards are consistently followed.

You will be a confident communicator who can build positive working relationships and collaborate effectively with colleagues and partner agencies. If you are adaptable, attentive to detail and motivated by the opportunity to make a positive difference to the education of children and young people with medical needs, we would welcome your application.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer ‑ facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Lydia Thomas, Manager – Medical Needs Education and Reintegration Service, at [email protected]

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.