Manager of Healthcare Technology Management (HTM) 2

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Manager of Healthcare Technology Management (HTM) 2 is the main contact for HTM help at Baylor Scott & White Health regional entities. This role develops, directs, organizes, and manages operations and resources for the HTM equipment support services program. Responsibilities include reviewing, auditing, and recommending activities for problem diagnosis, repair, preventive maintenance, and quality assurance of equipment. The manager also helps develop annual goals and priorities to support the growth of services. The Manager HTM 2 is accountable for many cross-regional HTM Teams.

Essential Functions of the Role

- Ability to manage many facilities, leveraging many HTM Supervisors and/or HTM Managers.
- Manages operations to meet budgets set by leadership. Works with BSW entity leadership to plan medical equipment replacement using data reviews.
- Attend monthly meetings with the Director of Operation. Review the financial performance of assigned entities. Set concise, measurable action plans for negative variances to align performance with the budget.
- Works with system, regional, and entity leadership to establish measurable metrics. These metrics drive accountability with engineers and supervisors and align with BSWH goals and priorities.
- Works with Quality and Compliance to ensure The Joint Commission standards for medical equipment management are followed in the BSWH entities.
- Develops and sustains relationships with BSW entities' leadership teams. This enables successful patient care outcomes by providing necessary medical equipment for therapies.
- Mentors Mgr HTM 1 and Supervisors HTM in the development of leadership skills, financial acumen, and team development.
- Works with the Environment of Care committee to ensure the Healthcare Technology Management Medical Equipment Management Plan (MEMP) is deployed. Adjusts or adds select areas to meet specific entity requirements while meeting system-level priorities.
- Participates in supplier / vendor business reviews to ensure key performance indicators (KPI) are being met.
- Conduct routine engagements with direct reports. Develop transparency in communications. Build bidirectional care for candid feedback. Remove barriers and ensure they have the necessary tools to succeed in their responsibilities.
- Evaluate the current state of operations regularly. Look for new ways to become more efficient. Sunset legacy processes and develop new service delivery methods for better patient care outcomes.
- Performs other position appropriate duties as required in a competent, professional and courteous way.

Key Success Factors

- Previous experience managing imaging equipment preferred.
- Previous managerial /supervisory experience preferred.
- Valid Driver’s License.
- General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
- Ability to communicate effectively, both verbal and written, with facility staff and hospital leadership.
- Knowledge and expertise of HTM standards and procedures.
- Know the laws, rules, and regulations. Understand standards and guidelines of certifying and accrediting bodies. Follow hospital and department/unit standards, protocols, policies, and procedures governing BSWH HTM organization.
- Make operational judgments on work processes, quality, productivity standards, and measurable goals for employees and project teams.
- Ability to use broader priorities to establish how best to use resources to meet schedules and goals.
- Ability to make or approve effective hiring and termination recommendations.
- Ability to evaluate and recommend changes to policies and establish procedures that affect the managed organization.
- Ability to deal with difficult situations, resolve issues and concerns in a professional way.
- Effective time-management and organizational skills.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 4 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION - Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.