Regional Director, Pastoral Care & Education

Job Summary

Director, Pastoral Care & Education develops, organizes, and coordinates pastoral care and pastoral education for Baylor Scott and White Health (BSWH). Develops and implements programs to meet the religious, spiritual, and interfaith needs of BSWH patients, families, employees, and visitors. Develops system-wide policies, procedures, and guidelines for BSWH pastoral programs in line with BSWH mission and ministry goals. Directs and delivers chaplain services in BSWH health care facilities. This includes visiting, listening, counseling, and providing emotional and spiritual support during illness, loss, death, or other life-changing events. Facilitates and provides specialized patient counseling and spiritual guidance in grief support, end-of-life planning, advanced directives, and hospice care. Collaborates with physicians, clinical staff, and social workers to deliver pastoral services with other patient care services. Directs or manages educational programs, including supervision of pastoral resident and intern programs. May also direct or manage special ministry programs, initiatives, or activities that serve the religious and spiritual needs of BSWH patients, communities, and populations.

A Regional Director translates and implements strategic plans and goals for their area. Makes final judgments on operational matters and ensures goals are met. Recommends policies and organizational changes for the area. Plans and executes projects and initiatives that meet annual goals. Erroneous judgments at this level can negatively impact the area's success, business unit, and possibly the overall organization.

Plans and directs operations of a department or area, responsible for staffing, processes, budgets, and costs. Manages and advises subordinates to meet schedules, resolve technical problems, and monitor performance. Oversees a larger, more complex organization or functional area than a manager. Often has one or more managers or supervisors reporting to the role.

Essential Functions of the Role

- Directs pastoral care and education for the assigned area of responsibility for BSWH.
- Implements and recommends strategic and operational plans and priorities for pastoral care services aligned with BSWH overall business goals.
- Manages development and implementation of pastoral care procedural guidelines and long-range plans and implementation of new programs across the System.
- Represents the Department of pastoral care administratively and clearly communicates department staff input on planning and other decision-making issues.
- Directs the effective management of financial, informational, and personnel resources to ensure efficient operations and continuity of care.
- Manages the development and implementation of pastoral care and education policies. Ensures quality and consistency of pastoral care across BSWH.
- Prepares and delivers interfaith worship services when scheduled. These services meet the spiritual needs of a diverse group of patients, families, and staff within the BSWH community.
- Directs the clinical pastoral education (CPE) programs, adjunct faculty, and the program coordinator to ensure program structures comply with standards.
- Collaborates with the admissions committee of the CPE program. Reviews candidates' qualifications and selects qualified new students.
- Directs the delivery of the educational program to CPE students. Ensures students successfully attain certifications as appropriate.

Key Success Factors

- Bachelor’s degree in divinity, theology, or related field preferred. Master’s degree preferred.
- 3+ years of experience as a clinical chaplain, pastoral education, or related area.
- Experience in a leadership role preferred.
- Ordination and/or ecclesiastical endorsement for chaplaincy.
- Designation as a Certified Supervisor from the Association of Clinical Pastoral Education (ACPE) required.
- Member of the Association of Professional Chaplains and/or the National Association of Catholic Chaplains preferred.
- Experience in the areas of listening ministry, grief work, and ethical decision making.
- Exceptional knowledge of current trends and best practices in clinical pastoral education (CPE) and chaplaincy.
- In good standing with denomination, endorsement.
- Excellent verbal and written communication skills.

Belonging Statement
We believe that all people should feel welcomed, valued and supported.

Minimum Qualifications

- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 3 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION ACPE Certified Educator (ACPE-CPE): Must have ACPE Certified Educator (formerly named Supervisor Certification also accepted).