Supply Chain Business Solutions Lead

SUMMARY:

The Supply Chain Business Solutions Lead develops and implements analytical, process, data, and technology enabled solutions that improve supply chain planning, visibility, decision making, and operational performance. This Supply Chain business role partners across Planning, Operations, Finance, Commercial, and Information Technology to translate business needs into scalable, sustainable solutions.

The position leads work from problem identification and requirements definition through solution design, testing, implementation, adoption, and measurement of business outcomes. The role owns Supply Chain requirements, process design, analytical solutions, prioritization, testing, and adoption while partnering with Information Technology on infrastructure, architecture, security, integration, and enterprise platforms.

KEY ACCOUNTABILITIES

- Prioritize a portfolio of Supply Chain reporting, analytics, process, data, systems, and automation opportunities based on business value, feasibility, risk, and scalability.

- Define requirements, ownership, expected outcomes, measures of success, governance, controls, and support processes before implementation.

- Coordinate business participation throughout design, testing, implementation, training, adoption, and post implementation review.

- Measure solution adoption and business outcomes; recommend improvements and escalate material data, process, system, resource, or adoption risks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Business Analysis & Solution Development

- Partner with stakeholders to identify, assess, and prioritize business needs and improvement opportunities.

- Translate needs into functional requirements, process flows, business rules, solution documentation, implementation plans, and business cases.

- Lead business side solution design, testing, user acceptance testing, validation, implementation, and adoption.

- Facilitate cross functional workshops and evaluate whether solutions deliver intended business value.

Business Intelligence & Supply Chain Analytics

- Develop and maintain governed dashboards, operational reports, KPI scorecards, and executive decision support tools.

- Define performance measures and analytical priorities; ensure reporting accuracy, investigate discrepancies, and coordinate corrective actions.

- Analyze demand, forecast, inventory, production, sourcing, logistics, capacity, service, and operational data to identify risks, opportunities, and recommended actions.

- Develop scenario analyses and practical predictive or prescriptive solutions that improve S&OP, forecast performance, inventory, service, and operational efficiency.

- Translate findings into clear recommendations and reduce manual or redundant reporting through scalable solutions.

Systems Implementation & Process Improvement

- Lead the Supply Chain business workstream for PLM, ERP, planning, WMS, reporting, analytics, and digital transformation initiatives.

- Document current state processes, design practical future state processes, and transition manual or spreadsheet-based work to integrated, governed solutions.

- Coordinate testing, issue resolution, implementation readiness, training, user adoption, and post implementation enhancements.

- Develop and maintain SOPs, process documentation, user guides, and training materials.

Data Governance, Automation & Digital Transformation

- Lead Supply Chain data governance and stewardship with business data owners and technical teams.

- Define critical data elements, business definitions, ownership, rules, quality expectations, and measures; identify root causes and coordinate resolution of data quality issues.

- Identify and lead workflow and automation opportunities that reduce manual effort, strengthen controls, and improve processes.

- Evaluate and implement practical AI and Copilot use cases, emerging analytical capabilities, and proofs of concept based on business value, feasibility, risk, and scalability.

- Promote responsible adoption through appropriate documentation, ownership, controls, standards, training, and change management.

Qualifications

LEADERSHIP AND PROFESSIONAL COMPETENCIES

- Excellent analytical, critical thinking, problem solving, facilitation, presentation, and written and verbal communication skills.

- Ability to work independently, manage priorities, lead cross functional initiatives, and influence decisions without direct authority.

- Ability to translate between business and technical stakeholders and drive process improvement, change, and adoption.

- Strong judgment, initiative, adaptability, attention to detail, business curiosity, and ability to manage confidential information.

EDUCATION AND EXPERIENCE

Required

- Bachelor's degree in Supply Chain Management, Business Administration, Information Systems, Data Analytics, Engineering, Finance, or a related field, or equivalent relevant experience.

- Five or more years of progressive experience in supply chain planning, analytics, business intelligence, business systems, process improvement, or a related field.

- Demonstrated understanding of demand, inventory, supply, production, service, or S&OP processes.

- Experience translating business needs into analytical, process, reporting, or system solutions and leading cross functional work through implementation and adoption.

- Experience communicating analytical findings and recommendations to business leaders.

Preferred

- Experience with demand planning, inventory management, production planning, sourcing, logistics, or S&OP.

- Experience with Qlik Sense, Power BI, Tableau, Microsoft Dynamics 365, or comparable BI and ERP platforms.

- Experience with workflow automation, data governance, supply chain technology transformation, or AI enabled business solutions.

- APICS/ASCM CPIM or CSCP, Lean, Six Sigma, Business Analysis, Project Management, or related certification.

KNOWLEDGE, SKILLS AND ABILITIES

- Advanced analytical and data management capabilities, including Microsoft Excel and SQL or comparable query tools.

- Understanding of relational data structures, data models, master data, reporting architecture, ERP, and planning platforms.

- Ability to validate data, reconcile results, investigate discrepancies, and communicate business impact.

- Expertise in process mapping, requirements gathering, business cases, project coordination, implementation, and change management.

- Ability to evaluate alternatives and balance business value, risk, effort, and scalability.

- Ability to work effectively across all organizational levels and learn new analytical and digital technologies.

- Perform other duties and support strategic or cross functional initiatives as assigned.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.  Ability to move between departments to interact with others.  Consistent daily attendance required; occasional off-shift support and limited travel required.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  General working conditions include an office environment, manufacturing, warehouse and laboratory, some of which are not climate controlled.

*The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, and skills required.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer at any time with or without notice. AA/EOE/Minorities/Females/Veterans/Disabled.  All qualified applicants will receive consideration for employment without race, color, gender (including pregnancy), gender identity, sexual orientation, national origin, religion, age, disability, veteran status, genetic information or other protected characteristics.*