About this role
<b>Overview</b><br><p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">MCAPS-Core AI Business Solutions (ABS) is at the forefront of Microsoft's AI transformation, helping organizations become AI-powered businesses. We bring together Microsoft's AI platform, customer expertise, and end-to-end execution capabilities to accelerate adoption, drive transformation, and deliver measurable business outcomes. From Copilot and AI agents to AI-powered business processes, we work at the intersection of innovation and impact, helping customers reimagine how work gets done and realize value faster. By combining deep technical expertise, customer insight, and a relentless focus on outcomes, our team is shaping the future of work for millions of people around the world. We are united by a shared mission: turning the promise of AI into real value for customers, partners, and Microsoft.</p><p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Microsoft's AI Business Solutions (ABS) organization is building a specialist team focused on customer consumption of agentic technologies. The Solution Sales Specialist, ABS Consumption, works with enterprise customers to identify the roles and recurring business processes where agentic capability creates durable, measurable value, and then supports those customers from initial concept through to production deployment.<br><br>Microsoft is looking to expand our sales team by adding an experienced Business Applications Solution Advisor focused on ERP. The successful candidate will be a senior Solution Advisor with 7-10 years of value and outcome-based sales experience who possesses excellent organizational, communication and selling skills. Responsibilities will include managing, leading and closing strategic Microsoft opportunities within the Americas. The AI Business Process Solution Advisor will also engage with complementary Microsoft Account teams across solution areas to identify, drive and unlock Copilot and agentic value within our largest customers. </p><p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><br><br><b>Responsibilities</b><br><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">A successful AI Business Process Solution Advisor will contribute to the sales team by focusing on complex deals, including building relationships with industry leaders and partners within the Microsoft ecosystem.</li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">The AI Business Process Solution Advisor will be involved in specific and strategic sales opportunities, and in developing and delivering demand generation programs designed to uncover net new Dynamics 365 sales opportunities for strategic customers within the Americas in Manufacturing, Professional Services, High Tech, Telco & Media and Energy. It will also be critical to align Microsoft Copilot related agentic capabilities to drive great business process <span style="color: black;">efficiencies grounded in business value.</span></li><li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="background-color: white; color: black;">The AI Business Process Solution Advisor will also lead detailed requirements gathering sessions with customers and collaborate with partners and solution engineers in building custom solution demonstrations. </span></li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="color: black;">To be successful in-role, the candidate will need to engage directly with prospects, customers and partners and will be depended upon, to team with Microsoft Sales teams within field sales, partners, as well as other Microsoft sales</span> and technical sales resources. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">The role combines consultative customer engagement with technical fluency. The specialist partners with account teams, solution engineers, customer success resources and Microsoft partners to establish a named business sponsor, a defined user cohort and an agreed value case in each engagement, and works those engagements through to sustained production use. Success is measured by repeat customer usage, realized customer value and eligible consumption revenue, rather than by license volume or activity metrics. </li></ul><br><br><b>Qualifications</b><br><p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Required/minimum qualifications</strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years’ experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry OR equivalent experience.</li></ul><p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Additional or preferred qualifications</strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry OR equivalent experience.</li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification.</li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Experience selling ERP solutions into two or more of these industries: Manufacturing, Professional Services, High Tech, Telco & Media and Energy. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Experience selling software-as-a-service or cloud-based AI business applications to enterprise customers </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Identifying unique and complex business challenges and solutions </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Experience driving and leading sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in sophisticated business case discussions. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Carrying and exceeding sales quotas by driving and closing enterprise opportunities. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Demonstrated passion and commitment for customer success. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Sales Experience with Oracle, SAP, IFS, or other enterprise Platforms </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Deep understanding of AI agents and agentic ERP. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Demonstrated customer relationship and presentation skills including experience in C-level presentations, facilitating envisioning workshops and engaging in business value discussions. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to influence and coach other selling professionals and account teams; working through others to drive success. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Self-starter with strong time management skills – able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Experience with Dynamics 365 solutions is a plus. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Experience working within the Partner Ecosystem for Dynamics is a plus. </li><li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Design Thinking and Solution Envisioning is a plus. </li></ul> <br><br><p>Solution Sales Advisory IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. </p><p></p> <p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:<br><a href="https://careers.microsoft.com/us/en/us-corporate-pay">https://careers.microsoft.com/us/en/us-corporate-pay</a></p><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>