Busser - Cafe

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.   To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

A Hard Rock Cafe Busser is responsible for supporting restaurant operations through table maintenance, cleanliness, stocking, and teamwork. The position requires strong organizational skills, a sense of urgency, physical stamina, and a positive attitude to help create an exceptional guest experience.

Dining Room Maintenance

- Clear dirty tables promptly.
- Reset and prepare tables for incoming guests.
- Pre-bus tables during guest dining experiences.
- Sweep floors and maintain overall cleanliness.

Cleaning & Organization

- Empty trash cans.
- Maintain a clean and organized back dock area.
- Stock ice and other products as needed.

Team Support

- Work with a sense of urgency.
- Assist and communicate effectively with Hosts, Servers, and fellow Bussers.

Additional Duties (Location Dependent)

In some cafes, Bussers may also:

- Clear ketchup bottles and condiments from tables.
- Refill guest beverages.
- Set up bar premixes.

This job description reflects the position's essential functions but does not encompass all tasks that may be assigned.

Requirements

Education

- High School Diploma or equivalent.

Skills

Successful candidates should demonstrate:

- Ability to remain calm in a hectic, fast-paced environment.
- Strong organizational skills.
- Excellent attention to detail.
- Strong sense of urgency.
- Positive and friendly attitude toward guests and co-workers.

Physical Demands

Must be able to:

- Stand, walk, kneel, and bend for extended periods.
- Sit for extended periods when required.
- Perform repetitive arm, hand, and wrist movements.
- Communicate verbally and hear clearly.
- Demonstrate manual dexterity and strong hand-eye coordination.
- Work with hands above shoulder level.
- Occasionally lift, push, pull, carry, or move items up to 10 pounds.
- Twist and turn body parts as needed.
- Work in environments with heat, cold, chemicals, and loud noise.
- Travel by automobile or airplane for extended periods when required.

Additional Requirements

- Must meet the minimum legal age for employment.
- Maintain a professional, well-groomed appearance ("having a plan").
- Follow all uniform guidelines.
- Practice all safety and sanitation standards.
- Recycle products whenever possible.
- Uphold Hard Rock Cafe's Five Core Values and Mission Statement.