About this role
Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Global Financial Crimes Compliance (GFCC) Detect/Report Lead (Manager) within the Compliance, Conduct, and Operational Risk (CCOR) organization, you will lead a team of Anti-Money Laundering investigators responsible for reviewing multiple alert types involving potential financial crimes, including money laundering, fraud and terrorist financing. You will coach and develop employees, provide direction on escalated investigative matters, and promote high-quality investigative practices. Additionally, you will be responsible for collaborating with Legal, Advisory and Lines of Business to identify, mitigate and escalate risk while helping your team adapt to an evolving financial crimes environment.
Job Responsibilities
- Lead and develop employees to support performance and career goals
- Communicate a clear vision, direction and purpose for the team
- Establish team and individual targets that support broader business objectives and high-quality investigations
- Coach investigators on investigative practices, risk identification and escalated Anti-Money Laundering matters
- Provide guidance on completing Suspicious Activity Reports in accordance with Financial Crimes Enforcement Network and JPMorgan Chase requirements
- Conduct daily Inspect and Repair reviews of cases and Suspicious Activity Reports for risk identification, quality and procedural adherence
- Partner with Legal, Advisory and Lines of Business to identify, mitigate and escalate financial crime risks
- Leverage resources across the broader investigative unit to support inventory and business priorities
- Exercise sound judgment when making time-sensitive decisions and escalating matters
- Maintain the highest level of confidentiality when handling or discussing client information
- Promote teamwork, resourcefulness, adaptability and consistent quality across the team
Required qualifications, capabilities and skills
- Demonstrated knowledge of Anti-Money Laundering investigations and financial crime risk
- Demonstrated understanding of Suspicious Activity Report requirements and investigative practices
- Knowledge of regulatory concepts, including the Bank Secrecy Act, Office of Foreign Assets Control sanctions and the USA PATRIOT Act
- Strong written and verbal communication skills
- Strong attention to detail with the ability to prioritize and manage multiple responsibilities
- Demonstrated ability to make independent, time-sensitive decisions and clearly articulate findings to stakeholders
- Demonstrated judgment in identifying situations requiring escalation
- Ability to coach, develop and provide constructive feedback to employees
- Ability to collaborate effectively across teams and with multiple stakeholders
- Proficiency with Microsoft Outlook, Word, Excel, Access and PowerPoint
Preferred qualifications, capabilities and skills
- Experience leading or coaching Anti-Money Laundering investigators
- Experience reviewing investigations and Suspicious Activity Reports for quality and regulatory adherence
- Experience partnering with Legal, Advisory, business or other financial crimes stakeholders
- Experience managing investigative workloads and competing priorities within a financial crimes environment
- Demonstrated ability to adapt to changing regulatory, procedural and business requirements