About this role
Key Responsibilities
Raw Material Support
- Assist in retrieving and staging raw materials for each batch.
- Verify part numbers, lot numbers, expiration dates, and quantities with the batch ticket.
- Support the compounder by bringing materials to the tank at the correct step and time.
- Help identify missing or incorrect materials and communicate immediately to the compounder or supervisor.
Batch Process Assistance
- Help compounders add ingredients when trained (powders, liquids, premixes).
- Assist with opening drums, bags, or containers safely and transferring materials as directed.
- Support compounders with mixing tools, handling utensils, and checking tank bottom/walls for uniformity.
- Understand the difference in water meters (Cosmetic = gallons, Drinks = kg) and follow instructions carefully to avoid conversion errors.
Tote & Equipment Handling
- Move clean and dirty totes to the designated staging area.
- Ensure totes are not moved unless authorized and never block fire extinguishers or walkways.
- Clean, organize, and return utensils or small equipment used during batching.
Documentation & Compliance
- Follow all cGMP and SOP requirements during staging, cleaning, and batching.
- Fill out basic checklists when required (material verification, staging logs).
- Ensure all materials are labeled correctly and placed in the proper staging area (Drinks, Gels, Cosmetics).
- Report any discrepancies: wrong weights, incorrect raw materials, damaged containers, etc.
General Support Duties
- Keep the compounding area clean, organized, and safe.
- Assist in breaking down pallets, removing empty containers, and clearing trash during batching.
- Communicate with QA, Pre-Weigh, and Production teams as needed.
- Help during shift transitions by organizing materials for the next shift.
- Perform other duties assigned by the compounder or supervisor to support the compounding operation.
Qualifications
- High school diploma or equivalent preferred.
- Previous manufacturing or warehouse experience is a plus.
- Ability to read and follow written instructions and batch tickets.
- Basic math skills for weights and material checks.
- Ability to lift up to 50 lbs /25kgs or follow modified restrictions if applicable.
- Willingness to be trained in cGMP, safety, and equipment handling.
Key Competencies
- Strong attention to detail
- Good communication and teamwork
- Willingness to learn and follow direction
- Reliability and punctuality
- Safety-focused mindset
- Ability to work in a fast-paced environment