Clinic Operations Director

Regular, Full-Time | Schedule: Mon-Fri 8am-4:30pm. These hours could vary based off clinic need | Pay: Paygrade 18, Salaried

Weekly earned wage access is an option for this position

Job Purpose or Objective(s): The Clinic Operations Director for Comprehensive Care Facilities provides leadership and operational oversight for large CNHSA facilities exceeding 50,000 square feet. These facilities offer a full continuum of services, including Ambulatory Care, Specialty Care, Employee Health, and an expanded range of Ancillary and Behavioral Health services. This role partners closely with senior leadership to advance the organization’s strategic goals, foster a collaborative work environment, and ensure the delivery of high-quality patient care. The position reports to the Executive Director of Clinical Services.

Primary Tasks:

- Oversee the overall delivery of clinic services in alignment with the mission and goals of the Choctaw Nation, including Ambulatory Care - Urgent Care, Pediatrics, Family Practice, Internal Medicine, Dental, Optometry, Behavioral Health, Specialty Care, Ancillary Services and Employee Health.
- Develop, implement, and evaluate strategies to ensure the efficient and effective use of staff, facilities, equipment, and resources, while maintaining high standards of patient care.
- Participate in management meetings, communicate organizational vision and goals, and promote a culture of trust, confidence, and pride; build cases for change using structured analysis and problem-solving methods.
- Recommend administrative policy changes to support organizational objectives and advise leadership on operational challenges and solutions.
- Monitor and manage departmental costs by contributing to operational budgeting and ensuring cost-conscious decision-making aligned with departmental goals.
- Evaluate and propose directives, policies, and procedures to improve patient care quality and organizational efficiency; identify and address performance barriers in collaboration with the management team.
- Ensure compliance with clinic policies and procedures by monitoring activities and conducting regular evaluations.
- Provide leadership and supervision to managers, supervisors, and clinic staff within the operations department.
- Perform additional duties as assigned.

Required Education and Experience:

- Bachelor’s degree in nursing or health services related field or equivalent combination of education and experience
- Advanced experience establishing and maintaining budgets
- Strong analytical and negotiation skills
- Advanced computer skills
- Strong organization skills, multi-tasking, and efficiency skills; organized, motivated and detail oriented
- Strong communication skills (written and oral), and conflict resolution skills
- Seven [7] years of direct administrative and supervisory experience, health care setting preferred

• Bachelor’s degree in nursing or health services related field or equivalent combination of education and experience
• Advanced experience establishing and maintaining budgets
• Strong analytical and negotiation skills
• Advanced computer skills
• Strong organization skills, multi-tasking, and efficiency skills; organized, motivated and detail oriented
• Strong communication skills (written and oral), and conflict resolution skills
• Seven [7] years of direct administrative and supervisory experience, health care setting preferred