About this role

Unit/department/service line: Patient Access Insurance Center/Chambersburg
Status: Full Time
Schedule: Dayshift Monday - Friday
Weekend Requirement: None
Holiday Requirement: None
Call Requirement: None

General Summary

Assists in the management of Patient Access Department operations. Supervises and evaluates staff, prepares work schedules, and process Kronos records.

Qualifications

Minimum Education:

- Associates Degree Required

Work Experience:

- Less than 1 year Applying customer service behaviors and communication skills Required

- Less than 1 year Prior Leadership experience Preferred

- Less than 1 year Scheduling and registration if assigned Patient Access Scheduling Preferred

- Less than 1 year Insurance verification and authorization of patient studies if assigned Patient Access Insurance Preferred

Licenses:

- Certified Revenue Cycle Representative Upon Hire Preferred

Knowledge, Skills, and Abilities:

- Core Values: Integrity, Compassion, Excellence, Service

- Annual Health Screening with Infection Control and Blood Borne Pathogens Education

- Safety Awareness: Hospital Fire, Safety, and Disaster Procedures

- Confidentiality: Maintains Employee and Patient Confidentiality

- Attendance: Regular attendance is an essential function of the position

- Character: Attitude, Integrity, Role Modeling

- Job Performance: Results Orientation, Customer Focus, Decision Making, Awareness

- Interpersonal Skills: Communication, Relationship-building, Team Player, Celebration

- Innovation: Breakthrough Thinking, Knowledge-Building/Sharing, Coaching/Empowering, System Vision & Management

Benefits Offered:

- Comprehensive health benefits

- Retirement savings plan

- Paid time off (PTO)

- Education assistance

- Financial education and support, including DailyPay

- Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)