About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.
What you will have an opportunity to do:
Dellshire Resort
Where imagination, wonder, and togetherness come to life in extraordinary style.
Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.
The Server Assistant supports the front-of-house dining team by ensuring an organized, clean, and well-prepared environment for both guests and servers. This position plays a key role in maintaining the efficiency and flow of restaurant operations by promptly clearing tables, resetting dining areas, and assisting servers with guest needs. The Server Assistant contributes to the overall guest experience by upholding Dellshire Resort’s high standards of hospitality, cleanliness, and excellent service.
Why You’ll Love Dellshire
- Be part of a resort that blends luxury and adventure into a storybook setting.
- Work with a team that values creativity, collaboration, and connection.
- Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
- Competitive pay
- Comprehensive health, dental, and vision coverage
- Paid time off and holidays
- 401(k) with employer match
- Associate recognition programs
- Exclusive discounts and family perks
- Free employee meal daily
What You’ll Do
- Assist servers by clearing and resetting tables quickly and efficiently.
- Deliver food and beverage items to tables as needed and support timely guest service.
- Maintain cleanliness of dining areas, side stations, and service corridors throughout the shift.
- Ensure tables, chairs, glassware, and utensils are properly sanitized, polished, and stocked.
- Restock service stations with silverware, napkins, condiments, and other supplies.
- Support water and beverage refills and assist guests with additional requests.
- Communicate effectively with servers, hosts, and kitchen staff to ensure smooth service flow.
- Assist in the setup and breakdown of dining rooms, buffets, or banquet functions.
- Transport soiled dishes and glassware to the dishwashing area safely and efficiently.
- Follow all safety and sanitation procedures as outlined by the resort and local health regulations.
- Support the overall cleanliness and organization of the restaurant and back-of-house areas.
- Maintain a professional, polished appearance and positive attitude in all guest interactions.
- Perform other duties as assigned by Food & Beverage leadership to support operations.
What are we looking for?
Who You Are
- High school diploma or equivalent preferred.
- Previous experience in a restaurant or hospitality environment preferred but not required.
- Strong work ethic and ability to function effectively in a fast-paced environment.
- Excellent teamwork and communication skills.
- Attention to detail, organization, and efficiency.
- Professional demeanor and appearance consistent with Dellshire Resort standards.
- Ability to remain calm, composed, and guest-focused under pressure.
- Flexible availability including nights, weekends, and holidays as required by business needs.
Join us in creating something extraordinary.
Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every table tells a story, and every story begins with you.
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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