Documentum Developer, Jr

DOCUMENTUM DEVELOPER, JR.

Birmingham, Alabama | Southern Company Services

JOB SUMMARY

The Documentum Developer, Jr. is an entry-level member of the team that supports and enhances Southern Company's enterprise OpenText Documentum environment. This role assists with application support, software development, testing, data analysis, documentation, and implementation of changes under the guidance of experienced developers and technical leads.

The developer will learn the Documentum platform and its supporting technologies while helping resolve user and production issues, maintain custom applications and integrations, and deliver approved enhancements. The role works with application developers, business partners, infrastructure teams, and vendors to build technical skills and contribute to reliable, secure, and supportable solutions.

JOB RESPONSIBILITIES

- Provide day-to-day support for the Documentum environment, including user assistance, issue research, data analysis, and resolution of assigned support tickets.
- Assist experienced team members with maintaining, troubleshooting, and enhancing Documentum customizations, integrations, workflows, jobs, utilities, and extensions.
- Develop, test, document, and implement small application changes using established development, source control, testing, deployment, and support practices.
- Use Java, SQL, REST services, scripting, and Documentum development tools to retrieve or update data and create supportable solutions.
- Learn Documentum architecture, configuration, security, object model, repositories, content storage, workflows, jobs, and related administrative features.
- Participate in requirements discussions, design reviews, code reviews, testing, release activities, and post-implementation support.
- Assist with Documentum upgrades, patches, migrations, disaster recovery exercises, performance improvements, and adoption of new platform capabilities.
- Create and maintain clear technical, support, testing, and operational documentation.
- Collaborate with application developers, infrastructure teams, cybersecurity, database administrators, storage teams, vendors, and business partners to resolve issues and deliver changes.
- Identify opportunities to automate repeatable support, testing, deployment, or data-maintenance tasks.
- Build technical knowledge through training, hands-on assignments, mentoring, and knowledge sharing with other team members.
- Participate in on-call support and planned maintenance activities as skills and experience develop.

JOB REQUIREMENTS

Education

- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field is preferred. Equivalent relevant education, technical training, certifications, internships, or experience may be considered in accordance with company guidelines.

Experience

- Entry-level candidates are encouraged to apply. Up to two years of relevant software development, application support, internship, co-op, academic project, or comparable technical experience is preferred.
- Foundational experience with Java or another object-oriented programming language through coursework, projects, internships, or professional work.
- Foundational experience writing SQL queries and working with relational databases; Oracle experience is preferred but not required.
- Experience with software development concepts, testing practices, source control, and troubleshooting through coursework, projects, internships, or professional work.
- Application support, enterprise content management, or OpenText Documentum experience is beneficial but not required.

KNOWLEDGE, SKILLS AND ABILITIES

- Foundational knowledge of object-oriented programming, SQL, relational databases, web services, and software development principles.
- Ability and interest to learn Documentum components and technologies such as Content Server, D2, Smart View, Documentum Administrator, D2 REST, DFS, xPlore, OTDS, and DFC.
- Basic familiarity with Java, REST services, Git, Linux, application servers, scripting, or automated testing and deployment practices is beneficial.
- Ability to analyze problems, follow established troubleshooting methods, ask appropriate questions, and escalate issues when needed.
- Ability to communicate clearly with clients, technical teams, vendors, and business partners.
- Strong learning agility, customer service, collaboration, documentation, and attention to detail.
- Ability to manage assigned work, adapt to changing priorities, meet commitments, and work effectively both independently and as part of a team.

PREFERRED QUALIFICATIONS

- Coursework, internship, co-op, project, or work experience involving Java, SQL, Oracle, Linux, REST APIs, Git, Bash, Python, PowerShell, or CI/CD tools.
- Exposure to enterprise content management, document management, workflow, records management, or application integration concepts.
- Exposure to OpenText Documentum, D2, DFC, xPlore, OTDS, or related content management technologies.
- Familiarity with containers, Kubernetes, Red Hat OpenShift, Helm, or YAML through coursework, labs, certifications, or projects.
- Experience creating technical documentation, test cases, support procedures, or automation scripts.

BEHAVIORAL ATTRIBUTES

Safety-oriented • Customer-focused • Accountable • Collaborative • Curious • Adaptable • Dependable • Detail-oriented

ADDITIONAL INFORMATION

- This position may require participation in an on-call rotation and planned work outside normal business hours after appropriate training.
- Occasional travel may be required based on business needs.