About this role
At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress. At IBM, hardware configuration accuracy is not just a process requirement, it is essential to product quality and client trust. As an onsite 2nd shift Hardware Technician in Poughkeepsie, New York, you’ll be part of the MES team that manages configuration and specifications for IBM z Systems hardware. In this role, you’ll work with cross-functional engineering and systems test teams to support hardware configuration, MES kit preparation, equipment specification file management, and test validation. You will assist with CEC drawers, memory, I/O, MES kit deployment, BBMES.DAT file handling, and execution of test plans for CDA, EDA, STP, and related systems test activities. You will also contribute to technical documentation, standards, automation support, and tool improvement efforts that strengthen MES test efficiency and repeatability. IBM fosters a culture of innovation, inclusion, and continuous learning. Here, your hardware and systems test skills will help strengthen the quality and readiness of IBM z Mainframe systems in a hands-on onsite lab environment. • Familiarity with hardware systems and computer components. • Knowledge and ability to work with hardware components, install disks, cards, memory, CEC drawer components, and I/O adapters (along with requisite basic knowledge of hand and power tools). • Ability to learn and adapt. In this complex environment, most everyone will be expected to learn, gain skills, and continually adapt to new IBM z hardware, MES specifications, and new test challenges. • Ability to follow and execute hardware test plans under the direction of engineers and senior test personnel. • Basic understanding of standards, configuration instructions, and technical procedures. • Familiarity with IT systems, and aptitude to install operating systems, drivers, firmware, and test software on hardware platforms. • Ability to support MES kit preparation, hardware setup, deployment, and verification activities. • Ability to assist with equipment specification file management, including BBMES.DAT updates and validation under direction. • Basic troubleshooting skills for hardware setup, cabling, configuration, and test execution issues. • Strong organizational and follow-up skills. • Ability to work independently and in team environments during an onsite 2nd shift schedule. • Creative problem-solving mindset. • Willingness to adapt to fast-paced, evolving work environments. • Clear communication and reporting skills for test status updates, documentation, and issue escalation. • Familiarity with Multiple Technician Roles: Exposure to various technician jobs such as Lab Technician, Electronic Technician, or Quality Technician, with the ability to adapt to different roles and responsibilities. • Basic Understanding of Engineering Principles: Knowledge of engineering, scientific, or technological concepts and procedures, including the ability to apply technical knowledge to resolve issues. • Exposure to Specialized Activities: Experience in one main specialized activity within an engineering, scientific, or technological environment, with the ability to perform tasks with occasional and uncomplicated deviations. United States Infrastructure & Technology Professional POUGHKEEPSIE, US POUGHKEEPSIE (0147) International Business Machines Corporation Cabling Cards Communication Documentation Engineering File Management Firmware Manufacturing Execution System Operating Systems Power Tools Reporting Software Test Execution Troubleshooting Validation Hardware IBM Z Systems Technical Proficiency Information Technology Systems