Production and Sales Development

Zip-O-Log Mills, Inc.

Job Description

Job Title: Production & Sales Development Specialist
Department: Lamination / Sales
Location: Zip-O-Log Mills, Inc. – Lamination Plant
FLSA Status: Exempt
Employment Status: Full-Time

POSITION SUMMARY

The Production & Sales Development Specialist supports the continued growth and efficiency of the company's Lamination operations and Glulam sales. This position works closely with the Production and Sales teams to assist with production planning, improve operational processes, coordinate customer needs, and identify new business opportunities.

The role combines hands-on involvement in Lamination production operations with sales development responsibilities. The individual will assist in strengthening production workflows, supporting custom and non-stock Glulam products, and expanding customer relationships.

As product knowledge and experience develop, this position will evolve to include additional responsibilities in production coordination, customer development, and Glulam sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

Production Support & Operations

- Work closely with the Lamination Production team to support daily operations and overall production efficiency.

- Assist with coordinating production schedules, workflow planning, and operational priorities.

- Identify opportunities to improve production processes, efficiency, and product quality.

- Support the planning and coordination of custom and non-stock Glulam products.

- Collaborate with production personnel to ensure customer requirements and production expectations are communicated effectively.

- Assist in identifying and resolving production challenges that may affect scheduling, efficiency, or customer orders.

- Develop a strong understanding of Lamination operations, production capabilities, and manufacturing processes.

Sales Development & Customer Relations

- Work alongside the Sales team to support the development and growth of Glulam sales.

- Build and maintain positive relationships with existing and potential customers.

- Identify new business opportunities and potential markets for Glulam products.

- Assist with preparing product quotes, pricing information, and customer inquiries.

- Coordinate with Production and Sales teams to ensure customer orders align with manufacturing capabilities and scheduling requirements.

- Develop product knowledge to effectively communicate Glulam capabilities, specifications, and available options.

- Support sales efforts involving custom and non-stock Glulam products.

- Take on additional sales development responsibilities as experience and product knowledge increase.

Communication & Team Collaboration

- Maintain effective communication between Production, Sales, and other departments.

- Assist in coordinating customer needs, production timelines, and order requirements.

- Participate in discussions regarding production improvements, scheduling, and business development opportunities.

- Work collaboratively with management and team members to support company goals.

- Provide updates regarding production activities, customer needs, and potential sales opportunities.

Safety & Company Standards

- Follow all company safety policies, procedures, and workplace regulations.

- Promote a safe and productive working environment.

- Maintain professionalism when interacting with employees, customers, and business partners.

- Demonstrate accountability, initiative, and a commitment to continuous improvement.

- Perform additional duties as assigned to support operational and business needs.

Qualifications

QUALIFICATIONS & SKILLS

- Knowledge of manufacturing operations, production processes, or related industrial environments preferred.

- Experience or familiarity with lumber products, engineered wood products, or Glulam manufacturing preferred.

- Strong organizational, planning, and problem-solving skills.

- Ability to communicate effectively with production personnel, management, customers, and sales representatives.

- Ability to identify opportunities for process improvements and operational efficiency.

- Strong interpersonal skills with an interest in customer relationship development and sales.

- Ability to manage multiple priorities while maintaining attention to detail.

- Willingness to learn Glulam product specifications, production capabilities, pricing, and sales processes.

- Ability to work independently and collaboratively in a team environment.

- Proficiency with computers and the ability to learn company production, scheduling, and sales systems.