Patient Navigator

Capital Area Health Network (CAHN)
Richmond, VA — On‑Site Position

Make a real impact with Capital Area Health Network (CAHN), a dynamic and growing Federally Qualified Health Center (FQHC) located in the heart of Richmond, VA. Were expanding our team and seeking talented, mission‑driven professionals who want to elevate community health. At CAHN, we innovate, we serve with purpose, and we are just better. Step into a role where your work creates lasting change.

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Our Core Values

Compassion – We treat every person with dignity and fairness, ensuring no one feels alienated or discriminated against.
Accountability – We safeguard confidentiality and remain transparent with all stakeholders.
Reverence – We are called to serve and uplift those in need while fostering mutual respect.
Excellence – We commit to continuous learning to deliver culturally responsive, high‑quality care.
Stewardship – We manage resources responsibly for the benefit of our organization and community.

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Who We Are

CAHN provides comprehensive primary care, dental services, and behavioral health support, ensuring every person receives the quality care they deserve—regardless of background or circumstance.

Our Mission:
To deliver effective, accessible, and culturally responsive care, education, and advocacy that promote health and quality of life.

Discover a place where your work makes a difference.
Discover Capital Area Health Network.

Capital Area Health Network (CAHN) is seeking a compassionate and organized Patient Navigator to support colorectal cancer screening initiatives within our Federally Qualified Health Center (FQHC). This role helps patients overcome barriers to care, coordinates services, provides education and follow-up support, and ensures patients receive timely screening and treatment services.

Key Responsibilities

- Guide patients through the colorectal screening and follow-up process.

- Coordinate appointments, referrals, transportation, interpreter services, and other support resources.

- Educate patients and families on screenings, treatment recommendations, and care plans.

- Conduct patient outreach, reminders, and follow-up communications.

- Assess barriers to care and develop individualized support plans.

- Collaborate with providers, care teams, and community partners to improve care coordination.

- Document patient interactions and care plans in the Electronic Health Record (EHR).

- Maintain tracking tools, reports, and program documentation.

- Ensure compliance with HIPAA and confidentiality requirements.

- Support community outreach and cancer screening initiatives.

Schedule

- Full-time (35 hours) position

- Some travel between clinical sites and community locations may be required.

Benefits at CAHN

We value our team, and it shows in our comprehensive benefits package:

Health Coverage

- Medical, Dental, and Vision Insurance

- Secondary Gap Insurance

- Prescription Drug Plan

- Supplemental Policies through Colonial Life

Financial Security

- 401(k) Retirement Plan with up to 3% Company Match

- Employer‑Sponsored Short‑Term Disability

- Employer‑Paid Life and AD&D Insurance

Work‑Life Balance

- Paid Time Off (PTO) accrued beginning Day 1

- Self‑Care Floating Holidays

- 9.5 Paid Holidays

Additional Support

- Employee Assistance Program (EAP)

- Public Service Loan Forgiveness (PSLF) eligibility

We are committed to supporting your well‑being—at work and beyond.

Join Capital Area Health Network and help improve access to preventive care while making a meaningful impact on the health of our community.

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Qualifications

- Bachelor's degree or equivalent combination of education and experience required.

- LPN or RN licensure preferred.

- Four or more years of clinical, case management, public health, community health, or related experience preferred.

- Oncology training or experience preferred.

- Strong communication, organizational, and interpersonal skills.

- Proficiency with Microsoft Office applications.

- Experience with EHR systems; eClinicalWorks experience preferred.

At Capital Area Health Network, we are committed to fostering a culture of Compassion, Accountability, Reverence, Excellence, and Stewardship (CAHN CARES) while supporting our employees in delivering exceptional care to the communities we serve.

Commitment to Our Workforce and Community

Capital Area Health Network is committed to fostering a workplace culture that reflects our mission of service, compassion, and excellence. We strive to create an environment where employees feel respected, supported, and empowered to contribute their talents toward improving the health and well-being of the communities we serve.