Field Service Technician III

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DuPont Water has an immediate opening for a Field Service Technician to support our System Integrated Solutions division.

As a Field Service Technician, you will deliver post-sale technical services at customer sites, including installation, maintenance and repair of organization and third-party products and services to ensure that all function properly and work autonomously to ensure customer satisfaction by advising customers on preventive maintenance and configurations that may favorably impact performance.

Our Field Service Technicians have advanced and specialized expertise, typically developed through a combination of job-related training and considerable work experience.

Your key responsibilities will be/what you’ll do: ​

- Perform a variety of the most complex tasks, including developing commissioning plans and advanced system development and troubleshooting.
- May start-up small-range plants.
- Maintain in-depth understanding of and contribute to project execution from initial kick-off through entirety of warranty period and engage with various project stakeholders to achieve efficient completion.
- Work within established procedures and practices.
- Provide feedback for continuous improvement.
- May act as a lead, coordinating activities of other field technicians and facilitating the work of others (ex. scheduling coverage) but is not a supervisor. Proposes improvements to processes.
- Interfaces with PM’s and PE’s to help resolve issues
- Create own travel itinerary with the use of DuPont Concur Travel
- Manage travel expenses while adhering to DuPont travel guidelines
- Complete Service Trip Report using PC & MS365 applications

****Must be able to travel 95% of the time with some weekend work***

JOB QUALIFICATIONS ​

Your qualifications profile:

Required:

- High School diploma or GED equivalent
- Basic understanding of process controls and control systems
- Understands basic operation of membrane filtration equipment
- Can read and understand BOM’s and packing list
- Can read and understand drawings including P&IDs, electrical and single lines
- Comply with DuPont Safety guidelines and Site Safety reporting
- Simple mechanical and electrical troubleshooting
- Basic PLC troubleshooting skills including digital and analog loops
- Understands basic hydraulics, pumping, and chemical systems
- Understanding of process instruments (turbs, flow, pH, etc.)
- Excellent customer-facing skills with ability to work independently

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DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page .