About this role
Our Goal at Loveland Ford Lincoln is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.
WE OFFER:
- Medical & Dental Insurance
- Paid Vacation
- Closed Sundays
- Great Work Environment
- Wonderful Culture
RESPONSIBILITIES:
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment, delivery, or pick-up
REQUIREMENTS:
- Have a High School Diploma or equivalent
- Have experience with auto parts sales (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ford and Lincoln experience is preferred but not required.