GOURMET APPRENTICE BARTENDER - OSCAR'S

Description

POSITION SUMMARY:

The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area clean and stocked at all times, and assists the Bartender with various duties

ESSENTIAL FUNCTIONS:

- Clean all equipment, tools, and supplies and maintaining equipment in good working order
- Greet guests in a positive, friendly manner and making them feel welcome
- Maintain the cleanliness and appearance of the bar
- Stock the bar with supplies necessary for service
- Complete opening side duties which includes: checking quality and amount of all bar stock and supplies through checklist; setting up bottles in display cabinet and speed rail; checking condition and cleanliness of blender, shaker and other tools; checking temperature of refrigeration units and glass wash machine
- Assist Bartenders on the execution of service and following the bartender’s direction
- Re-fill ice coolers, garnish trays, straws and napkins
- Perform all opening and closing duties, based upon shift assignment
- Bid farewell to guests, using guest’s name when known, and encourage them to return
- Anticipate the guests’ needs and responding appropriately with a sense of urgency
- Work as a team, assisting all guests’ and employees’ needs and inquiries
- Effectively communicate with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees
- Follow all procedures and policies set forth by the company, division and department
- Follow all health and safety regulations
- Mix and Serve drinks following standard recipes
- Clean of all equipment, tools, and supplies and maintain equipment in good working order
- Communicate with Managers and Co-Workers in order to fulfill and address any issues or needs requested by guests and or other employees
- Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
- Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink
- Maintain complete knowledge of and strictly abide by state liquor regulations
- Ensure that all drink orders from servers are accurately rung into the POS system before giving drinks to them
- Clean glassware in glass machine/three compartment sink
- Legibly document designated items on the spill sheet
- Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste
- Use all chemicals in accordance with OSHA regulations and hotel requirements
- Perform other job related duties as necessary

RESPONSIBLE ALCOHOL MANAGEMENT:

- Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated
- Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a Manager’s attention
- Refuse further service of alcohol to intoxicated Guests in a courteous and safety-minded manner
- Responsible for accurately checking Guest identification
- Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures
- Comply with all state and federal liquor laws

Requirements

QUALIFICATIONS:

Required Qualifications:

- At least 1 year of previous Apprentice Bartending experience
- Must have 1 year of customer service experience
- Working knowledge of spirits, wine and food
- Working knowledge of liquor dispensing guns
- Excellent customer service skills
- Ability to lead and mentor a team
- Must have interpersonal skills to deal effectively with all business contacts
- Professional appearance and demeanor
- Work varied shifts, including weekends and holidays
- High school diploma or equivalent
- Able to effectively communicate in English, in both written and oral forms

Preferred Qualifications:

- Previous experience working in a similar resort setting

Licenses & Certifications:

- Alcohol Awareness
- Food Handler’s Card
- Union Referral

WORK SCHEDULE/HOURS:

- Varies

WORK CONDITIONS:

- Must have the ability to work indoors and be exposed to various environmental factors, such as, but not limited to noise, dust, and cigarette smoke

PHYSICAL REQUIREMENTS:

- Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 lbs. without restriction.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as being exposed to hot/cold surfaces, steam, and wet floors.
- Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperatures are moderate and controlled by internal environmental systems.
- Must be able to work in a fast-paced, busy, and noisy environment.

DISCLAIMER:

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may be modified at any time to meet business needs.

Plaza Hotel & Casino is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Nothing in this job description creates a contract of employment, expressed or implied, or alters the at-will employment relationship.+