About this role
We are seeking a dependable, organized, and detail-oriented individual to join our team in a unique dual-role position! This position will split the workweek between our Bridgeland and Northpointe Clinics and Central Business Office, with three days per week working as a Medical Assistant in the clinic and two days per week working in Insurance Verification at our business office.
The ideal candidate will enjoy working directly with patients while also handling administrative responsibilities, insurance verification, and authorization processes.
Medical Assistant Responsibilities
Location: Assigned Clinic | 3 Days Per Week
- Assist physicians with patient examinations, procedures, and general patient care.
- Escort patients to exam rooms, obtain medical histories, and document information in the patient's medical record.
- Prepare patients for examinations and procedures.
- Apply and remove casts and splints; fit patients for braces, boots, and other DME.
- Perform wound care, dressing changes, and suture/staple removal.
- Prepare injections and sterile trays as directed by the physician.
- Communicate physician instructions and patient education materials.
- Coordinate surgery scheduling, imaging, referrals, and follow-up appointments.
- Obtain laboratory and imaging reports as needed.
- Clean, organize, and stock examination rooms.
- Follow HIPAA, OSHA, infection control, and workplace safety guidelines.
- Perform other clinical duties as assigned.
Insurance Verification Coordinator Responsibilities
Location: Central Business Office | 2 Days Per Week
- Verify patient insurance eligibility, coverage, and benefits through insurance portals and telephone communication.
- Obtain necessary authorizations and precertifications for office visits, surgeries, and other medical services.
- Contact insurance companies to determine requirements and submit supporting medical documentation.
- Prepare surgical and injectable medication estimates for patients.
- Document verification results, authorization status, and patient financial responsibility in the appropriate systems.
- Follow up on pending authorizations and resolve insurance discrepancies.
- Communicate insurance requirements and authorization updates with clinical staff.
- Assist with departmental projects, audits, cross-training, and coverage as needed.
- Perform other administrative duties as assigned.
Qualifications
Medical Assistant Qualifications & Skills
High school diploma or GED required.
CMA, LVN, CST, or equivalent clinical experience preferred.
Current CPR certification.
Knowledge of medical terminology and patient care procedures.
Strong communication, organizational, and multitasking skills.
Ability to work independently and maintain accurate medical records.
Dependable, detail-oriented, and able to work in a fast-paced clinical environment.
Insurance Verification Qualifications & Skills
High school diploma or equivalent required.
Previous healthcare, medical office, or insurance experience preferred.
Knowledge of medical terminology and insurance processes preferred.
Experience with EMR systems and basic computer applications.
Strong attention to detail and data entry accuracy.
Excellent communication and customer service skills.
Ability to multitask, prioritize responsibilities, and work independently.
Spanish-speaking abilities are a plus
Maintain professionalism and a positive, team-oriented attitude.
Demonstrate flexibility when transitioning between clinical and administrative responsibilities.
Maintain patient confidentiality and follow all organizational policies and compliance requirements.
Communicate effectively with physicians, coworkers, patients, and insurance representatives.
Perform additional duties as assigned by management.