Product Manager

About iTradeNetwork

At iTradeNetwork, we provide advanced supply chain software and insights tailored to the food & beverage industry. Our mission is clear and ambitious: To feed the world. From the start, we’ve been dedicated to tackling the most pressing challenges within food and beverage supply chains, delivering innovative solutions and expert support that make a measurable impact.

Our cutting-edge technology helps businesses streamline complex procurement and fulfillment processes, minimize food waste, optimize inventory, manage compliance risk, and scale profitably. We’re proud to serve an elite customer base, including 13 of the top 25 North American grocers, 8 of the top 10 foodservice distributors, and 8 of the top 10 global food and beverage manufacturers.

Today, we're building an AI-first company — meaning AI isn't a feature we bolt on, it's the foundation for how we design products, make decisions, and ship software. Cerena is proof of that in action: powered by the most connected supply chain network in food and beverage, iTradeNetwork's Solution Suite replaces error-prone manual workflows with faster, smarter tools — driving real results for our customers, and ultimately, for the consumers who depend on them.

iTradeNetwork's Leadership Principles

iTradeNetwork’s purpose is to feed the world — and everything we do is guided by the principles below. Every team member is expected to embody and champion these principles across the organization.

Bias for Action

We value speed and avoid analysis paralysis. We develop conviction, make informed decisions quickly, and take calculated risks to maintain momentum — knowing that swift progress is essential for innovation and growth.

Customer Obsession

We work relentlessly to delight our customers. We work backward from their needs to solve pain points and create solutions that surprise and earn their loyalty. We obsess over customers, not competitors.

Data & Metrics Driven

We operate with facts, not opinions. We dive deep into data and use metrics to measure progress, ground every decision in rigorous analysis, and push for clarity and measurable outcomes.

Raise the Bar

We continuously push for improvement — in ourselves, our teams, and the company. We hire and develop exceptional talent, setting ever-higher standards that elevate performance and drive excellence.

Operational Excellence Through Process

We build lasting processes that optimize for efficiency. By developing, testing, and documenting each process, we create consistency and scale through automation, enabling continuous improvement across the business.

Ownership Mindset

We take responsibility for our work and aim for long-term success. We use resources wisely, stay accountable, and roll up our sleeves to get things done — no task is beneath us.

Earn Trust

We build trust through integrity, transparency, and mutual respect. We communicate openly, own our mistakes, listen actively, and remain open to feedback as an opportunity for growth.

JOB SUMMARY

At iTradeNetwork, our mission is simple: To Feed the World. We provide supply chain and procurement solutions for the food and beverage industry, and we are building an AI-first company. As a Product Manager, you will help shape our supplier products by turning supplier and customer needs into clear requirements and shipped features, including AI-powered capabilities. This is a new role on our Product Management team, as part of our supplier product line. You will own well-defined parts of the supplier product roadmap, work closely with Engineering and other cross-functional partners, and take on growing independence as you build a track record of delivery. The role is based in our Charlotte, NC office on a hybrid schedule.

Key Responsibilities:

- Own the backlog and day-to-day product decisions for assigned features within our supplier products.

- Translate supplier and customer needs, gathered through research and conversations, into clear problem statements, requirements, and user stories.

- Partner with Engineering from discovery through design, build, launch, and iteration to deliver features on time and with quality.

- Define and deliver AI-powered features for supplier workflows, from identifying where AI adds value to measuring whether it works.

- Use AI tools in your own product work to speed up research, analysis, documentation, and prototyping.

- Define success metrics for your features and use usage data and customer feedback to decide what to improve next.

- Communicate roadmap updates, trade-offs, and release information to internal stakeholders and customer-facing teams.

What you’ll need:

Required:

- You have a bachelor's degree and 3+ years of experience in product management, or equivalent practical experience without a degree.

- You have hands-on SaaS product management experience, including taking features from discovery through launch.

- You have experience building AI-powered features, including defining requirements with Engineering, evaluating quality, and iterating after release.

- You use AI tools regularly in your work and can explain how they improve your output.

- You write clear requirements, user stories, and product documentation.

- You communicate clearly with both technical and non-technical partners.

Nice to Have:

- Experience with B2B products in supply chain, procurement, marketplaces, or food and beverage.

- Experience using product analytics to measure feature adoption and impact.

- Experience prototyping product ideas with AI tools.

Who you are:

- You work backward from supplier and customer problems, and you validate your ideas with the people who will use them (Customer Obsession)

- You make product decisions based on usage data, customer feedback, and measurable outcomes rather than opinions (Data & Metrics Driven)

- You think AI-first, asking how intelligence can be built into a solution from the start rather than added as an afterthought (Raise the Bar)

- You earn the trust of Engineering and business partners by being clear about trade-offs, open to feedback, and honest about what you don’t yet know (Earn Trust)

Base Compensation: $130,000 - $150,000

Why you will love working here:

- Competitive salary packages

- Comprehensive medical, dental, vision, and life insurance benefits for you and your family

- Flex PTO for exempt employees and competitive PTO for non-exempt

- Paid parental leave for eligible employees

- 401(k) matching

- Tuition reimbursement on approved programs

- Great health & well-being benefits including Teladoc for general medical and mental health care

Benefits are only applicable to full-time employees, those who work 30 hours or more weekly.

All iTradeNetwork positions are hybrid unless listed otherwise; candidates must be located in the hub(s) listed.

Additional Requirements:

- Must be able to demonstrate lawful ability to work in the United States

iTradeNetwork, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran by applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability