RAR Facilities Dockmaster Supervisor (Research Animal Resources)

We are seeking a  Facilities Dockmaster Supervisor  who will be responsible for the safe and efficient operations of the main Johns Hopkins University Research Animal Resources (RAR) loading dock used for both animal and commercial deliveries. The Supervisor is responsible for the safe and efficient operation of RAR's loading dock that supports both institutional and commercial deliveries including receiving and processing incoming animals of varying species. The Supervisor will provide operational leadership and administrative oversight for loading dock logistics, receiving activities, inventory management, and supply chain processes across assigned facilities including RAR's central facilities. The Supervisor will oversee the receipt, inspection, and processing of incoming shipments and ensures the timely, accurate, and documented distribution of critical materials and supplies. The Supervisor will maintain quality control standards, support efficient material flow, and helps ensure that operational areas receive needed resources in a timely manner. The Supervisor will regularly interact with vendors, contractors, service providers, and other external stakeholders.

Specific Duties & Responsibilities

- Supervise logistics, transportation, and/or inventory/distribution staff.
- Oversee loading dock operations, including the receipt, inspection, processing, and distribution of supplies, equipment, materials, and deliveries.
- Oversees receipt, inspection and processing of research animals as well as all feed, bedding, caging components, PPE and operational supplies and equipment received through the loading dock.
- Coordinates delivery of animals to the correct JHU facility, or other destination, including processing and providing all necessary paperwork as well as inputting all new animals into the appropriate RAR medical record and census software.
- Coordinates the receipt and delivery of shipments to the appropriate locations, ensuring all required documentation is completed and maintained accurately.
- Ensure proper handling, storage, and tracking of incoming and outgoing materials in accordance with established procedures.
- Ensures proper and adequate care of animals in receiving and shipping status including monitoring health status and arranging for veterinary care, if needed.
- Maintain a clean, safe, and organized work environment.
- Process and coordinates loading dock requests and scheduling activities.
- Confirm that required vendor documentation, including certificates of insurance and access requirements, is submitted and approved prior to arrival.
- Communicate directly with vendors, suppliers, contractors, and service providers regarding delivery schedules, access requirements, and operational needs.
- Coordinate loading dock activities outside of standard business hours with appropriate security and facility personnel.
- Maintain accurate records of loading dock operations, deliveries, and vendor activities.
- Verify identification and authorization for deliveries, vendors, contractors, and visitors accessing the loading dock.
- Notify appropriate points of contact upon the arrival of deliveries, vendors, or contractors.
- Verify shipment accuracy and authorizes receipt of deliveries.
- Coordinate the receipt, inventory management, and distribution of supplies, equipment, and materials throughout assigned facilities.
- Manage inventory levels and storage space within loading dock and warehouse areas.
- Develop, review, and update standard operating procedures and operational documentation as needed.
- Develop daily work schedules and assignments for transportation and logistics personnel and provides operational support as needed.
- Monitor, establish, and adjust delivery routes, workflows, and distribution procedures to optimize service and efficiency.
- Oversee routine maintenance schedules, inspections, registrations, and compliance requirements for department vehicles and transportation equipment, ensuring timely reporting and resolution of maintenance issues.
- Oversee loading dock maintenance, renovations, and improvement initiatives, recommending operational enhancements to increase efficiency, safety, and service quality.
- Ensure compliance with all applicable safety protocols, operational procedures, and institutional policies.
- Support facility audits, inspections, and compliance reviews by maintaining operational readiness and required documentation and preparing the dock for USDA, IACUC inspections, and AAALAC site visits.
- Escalate operational concerns, security issues, and facility-related incidents to management and appropriate departments as needed.
- Reports safety concerns, violations, incidents, and accidents in a timely manner and in accordance with established procedures.
- Maintain flexibility to support operational needs, which may include occasional work outside standard business hours.
- Maintain any required driving credentials, licenses, or certifications.
- Other duties as assigned.

Minimum Qualifications

- High school diploma or graduation equivalent.
- Three years related experience. Lead or supervisory experience.
- Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

- Prior loading dock experience preferred.
- Good understanding of safety standards.
- Some knowledge of animal facility operations.
- Customer service oriented.
- Ability to work constructively and cooperatively as part of a team and react at the last minute.
- Ability to understand and follow verbal and/or written instructions to perform the essential duties and responsibilities of the job.
- Good verbal and written communications skills.
- Computer skills including Microsoft Office (Excel, Word, Outlook, Teams).

Technical qualifications and specialized certifications

- Certification by the American Association for Laboratory Animal Science at the Assistant Laboratory Animal Technician level (ALAT) preferred.

Physical Requirements for the job

- Ability to work under environmental conditions that could require the use of safety equipment.
- Ability to regularly lift, move, carry and position objects and materials weighing up to 50 lbs.
- Specialty Occupational Health requirements up to date and complete.

Classified Title: Facilities Dockmaster Supervisor   
Role/Level/Range: ATO 40/E/03/OF  
Starting Salary Range: $45,344 - $78,624 Annually (Commensurate w/exp.) 
Employee group: Full Time 
Schedule: M-F / 7:30am-4pm / Some holidays 
FLSA Status: Exempt 
Location: School of Medicine Campus  
Department name: Research Animal Resources   
Personnel area: University Administration