Executive Assistant to the Chief Corporate Officer

Executive Assistant to the Chief Corporate Officer

About Credit Union Central of Manitoba

Credit Union of Manitoba (CUCM) is the trade association and service provider for the province's 15 autonomous credit unions. CUCM's purpose is to provide strategic leadership for credit unions, and to deliver high-value solutions that help each credit union achieve its vision.

Position summary

Reports to: Chief Corporate Officer Dotted-line relationship: Senior Executive Assistant & Governance Administrator

The Executive Assistant provides confidential, proactive administrative support to the Chief Corporate Officer, helping organize priorities, prepare for meetings and maintain timely follow-through. Under the direction of the Senior Executive Assistant & Governance Administrator, the role also provides defined administrative support to the CEO, including calendar management, travel arrangements, meeting preparation and expense administration. The role also provides administrative coordination for CUCM's Aviso board representation and other owned assets as needed.

The Chief Corporate Officer is the role's primary executive client and direct manager. The Executive Assistant has a dotted-line relationship to the Senior Executive Assistant & Governance Administrator for day-to-day coordination of shared executive administration and backup coverage. The Executive Assistant serves as the designated backup to the Senior Executive Assistant & Governance Administrator during absences and as required, maintaining clear hand-offs and appropriate confidentiality.

Key responsibilities

Executive support to the Chief Corporate Officer

- Manage the CCO's calendar, assess scheduling requests against agreed priorities, protect preparation time and resolve routine conflicts.

- Coordinate internal and external meetings, including invitations, agendas, materials, rooms, virtual meeting links and logistical arrangements.

- Prepare and organize correspondence, briefing materials, reports and presentations; format and proofread documents and coordinate required inputs and approvals.

- Maintain a bring-forward and action-tracking system, follow up with contributors and highlight approaching deadlines and outstanding decisions.

- Coordinate travel, accommodation, itineraries and registrations; prepare and reconcile expense claims and corporate card documentation for approval.

- Organize confidential electronic files, contact information and meeting records within approved information-management practices.

- Support CCO-led initiatives through administrative coordination, scheduling, document preparation and progress tracking, without assuming substantive project or policy ownership.

- Coordinate correspondence and follow-up on the CCO's direction. Any ongoing CCO inbox delegation will be separately agreed and is not assumed in this description.

Defined administrative support to the CEO

- Provide the following CEO administrative support under the direction of the Senior Executive Assistant & Governance Administrator, who coordinates assignments and priorities for this work.

- Manage the CEO's calendar, arrange meetings, coordinate changes and resolve scheduling conflicts in accordance with the CEO's priorities.

- Coordinate CEO travel, accommodation, itineraries, registrations and related meeting logistics.

- Ensure the CEO receives the appropriate materials and practical information before meetings and engagements; obtain content from responsible staff.

- Prepare and reconcile CEO expense claims and corporate card documentation; route items through the required approval process and track completion.

- Act on scheduling and administrative requests referred by the Senior Executive Assistant & Governance Administrator and confirm completion or outstanding requirements.

- Coordinate designated CEO-specific memberships, registrations and external Board appointment logistics as assigned.

Owned-asset representation and other administrative support

- Provide administrative support for CUCM's Aviso board representation, including coordinating meeting schedules, materials, correspondence, travel arrangements and follow-up with designated representatives and external contacts.

- Provide similar administrative support for other owned assets as needed, maintaining organized records and tracking relevant deadlines and outstanding requests.

- Coordinate assignments and priorities with the CCO and, where CEO support is involved, the Senior Executive Assistant & Governance Administrator. Support is administrative; representation, substantive advice and decisions remain with the designated representatives and accountable leaders.

Management meetings and administrative coordination

- Provide administrative support to assigned management committees, including scheduling, agenda assembly, meeting packages, minutes or action notes, and follow-up.

- Coordinate executive participation in Board, committee and AGM activities with the Senior Executive Assistant & Governance Administrator; ensure CEO and CCO calendar commitments align with the governance schedule.

- Serve as designated backup to the Senior Executive Assistant & Governance Administrator, maintaining familiarity with CEO inbox protocols, Board and committee administration, corporate records and recurring governance deadlines. Keep coverage checklists current and complete documented hand-offs before and after coverage.

- Work with other administrative colleagues on shared scheduling and logistics while maintaining the role's primary CCO responsibilities, defined CEO support and assigned owned-asset administrative support.

Qualifications and capabilities

- Post-secondary education in office or business administration or a related field, or an equivalent combination of relevant education and experience.

- Progressive experience providing confidential executive support to senior leadership, including complex calendars, travel arrangements, document preparation and expense administration.

- Strong judgement in prioritizing requests, protecting confidential information and knowing when executive direction is required.

- Excellent organizational skills and dependable follow-through across multiple executives, stakeholders and deadlines.

- Clear, professional written and verbal communication, with strong proofreading and presentation-formatting skills.

- Proficiency with Outlook, Word, PowerPoint, Excel, Teams and SharePoint, including shared calendars and secure document collaboration.

- Experience supporting management committees and working in financial services or a member-based organization is an asset.

Working requirements

Availability to accommodate executive schedules and occasional meetings, evening events involving executives and the Board, or travel-related changes outside regular business hours, with expectations established by the CCO. Maintain strict confidentiality and reliable coverage arrangements.

What we offer

We offer an excellent total compensation and benefits package including an incentive pay program, defined contribution pension plan, an extensive community service program, training and development opportunities, and a hybrid work environment that engages and enables our employees to serve our members (3 days per week in office).

We are committed to providing a safe, respectful, and inclusive environment where your unique background, perspectives and talent are valued.

CUCM welcomes applications from people with disabilities. Accommodation is available upon request during the assessment and selection process.

The salary will relate to qualifications and experience. Anticipated Hiring Range: $62,845.82 - $69,688.20

We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.