About this role
Location Address:
9521 San Mateo NE
Albuquerque, NM 87113-2237

Compensation Pay Range:
Minimum Offer $0.00
Maximum Offer $0.00
Now Hiring: Associate IT Security Analyst
Summary:
The IT Security Analyst Associate performs daily identity and access administration activities across supported applications and directory services. This position fulfills approved access requests, troubleshoots routine account issues, maintains accurate operational records, and contributes to process improvements. The analyst follows established security standards and approval requirements, escalating complex issues and exceptions to appropriate resources.
Essential Responsibilities
o Account and access administration: Create, modify, disable, and maintain accounts and approved access for employees, contingent workers, providers, students, and other authorized users. Process onboarding, transfers, name changes, terminations, and reinstatements.
o Systems and application support: Administer approved access across Active Directory, SailPoint ISC, Epic, Citrix, servers, and shared folders, and various other applications. Support privileged accounts, bulk provisioning, and Epic Data Courier activities as trained and authorized.
o Request fulfillment and troubleshooting: Manage ServiceNow requests and incidents, verify approvals, document actions, and communicate status. Resolve routine account, permissions, password, MFA, and VPN issues, escalating complex problems appropriately.
o Security and documentation: Follow identity verification, confidentiality, and least-privilege requirements. Maintain accurate operational records, procedures, and control evidence, and escalate access discrepancies or security concerns.
o Continuous improvement and coverage: Participate in cross-training, knowledge sharing, process improvements, and implementation of approved access workflows. Provide team coverage and on-call support following appropriate training, and perform other duties as assigned.
Associate degree in related technical/business area plus 0-2 years of experience in IT. 3 years additional experience can be substituted in lieu of degree Requires basic knowledge of information systems and knowledge of current theories and practices in the identity and access management.

Type of Opportunity: Full time
Job Exempt: Yes
Job is based: Reverend Hugh Cooper Administrative Center
Work Shift: Days (United States of America)

Responsibilities:
Under direct supervision, responsible for timely provisioning of accounts that includes creation, modification and inactivation of accounts for employees and contractors
Provides implementation support for software components of low complexity.
Uses basic analytical and problem-solving skills as well as an understanding of the business and systems to resolve problems with access to production applications. Contributes to the implementation of new security initiatives
Ability to accurately triage and analyze low complexity customer requests and resolve or escalate customer requests in an efficient and timely manner.
Aids with external and internal audit efforts by providing accurate user account information and process documentation.
May be assigned to the call rotation once trained and competency is
achieved.
Supports tasks associated for projects, testing, documentation.
Qualifications:
May provide training to other team members.
Associate degree in related technical/business area plus 0-2 years of experience in IT. 3 years additional experience can be substituted in lieu of degree Requires basic knowledge of information systems and knowledge of current theories and practices in the information security
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.