Facilities Specialist

The Facilities Specialist with a focus on Commercial Restaurant Equipment Repair is responsible for supporting restaurant operations through the diagnosis, repair, maintenance, and reliability of critical hot-side and cold-side food service equipment across an assigned market. This role helps ensure equipment uptime, food safety compliance, and uninterrupted restaurant operations while supporting maintenance cost control and asset performance.

Education:

- High school diploma or equivalent required.

Experience:

- 3 to 5 years of commercial restaurant equipment repair experience, preferably in QSR or food service environments.

Skills:

- Strong working knowledge of commercial kitchen equipment, including gas, electric, and mechanical systems.
- Ability to read wiring diagrams, gas schematics, and technical manuals.
- Valid driver’s license with acceptable driving record.

Preferred Qualifications:

- Manufacturer certifications (Henny Penny, Pitco, Vulcan, Garland, Rational, or equivalent).
- QSR or multi-unit restaurant experience.
- Familiarity with CMMS platforms such as Corrigo or Service Channel.
- Technical or trade school training in electrical, mechanical, or commercial kitchen equipment repair.

Physical Requirements:

- Ability to lift up to 75 pounds.
- Ability to work around hot surfaces, sharp equipment, and moving parts.
- Ability to stand, bend, kneel, and work extended periods.
- Ability to access equipment in tight kitchen environments.

Key Competencies:

- Strong diagnostic and troubleshooting skills.
- High sense of urgency and accountability.
- Attention to safety and compliance.
- Professional communication and customer service mindset.
- Ability to work independently with minimal supervision.
- Performance Measures:
- First time fix/repair rate.
- Equipment uptime and operational availability.
- Response time to service calls.
- Preventive maintenance completion rate.
- Reduction in repeat failures and emergency repairs.

Mindset:

- Complete accurate work order documentation including diagnostics, repairs, parts used and follow-up recommendations.
- Maintain compliance with health department, OSHA, fire safety, and local code requirements.
- Ensure proper handling of gas, electrical, and mechanical systems in accordance with safety standards.
- Operational Communication
- Communicate clearly with restaurant managers regarding repair status and equipment operation.

Salary Range: $ to $ annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.