About this role
Reporting to the Director, Strategic Planning & Digital Product Operations, the Associate will support strategic planning, portfolio management, and operational execution for ECMX.
This role partners closely with Product, Technology, and Business teams to drive planning rigor, enable portfolio insights, and ensure effective execution against strategic priorities. The Senior Associate will play a critical role in operationalizing planning processes, supporting data-driven decision-making, and improving visibility into delivery performance and capacity.
Required Qualifications:
- 1 - 2 years of experience in strategic planning, product operations, consulting, or related fields
- Strong analytical and problem-solving skills, with the ability to structure complex problems and derive insights
- Experience supporting cross-functional initiatives in matrixed organizations
- Excellent communication skills, including the ability to present insights clearly to stakeholders
Preferred Qualifications:
- Experience in digital product, technology, or platform organizations
- Familiarity with portfolio management, capacity planning, or Agile delivery environments
- Exposure to operating model transformation or value-stream-based ways of working
- Experience building dashboards or working with data visualization tools
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.