Warehouse Associate

Warehouse Associate – Bingltd

Location: High Point, NC
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Reports To: Warehouse & Logistics Lead

Primary Purpose

Support daily warehouse operations, including receiving, inventory control, quality inspection, order fulfillment, packaging, and shipping for B2B wholesale and B2C marketplace orders.

Work closely with the Warehouse & Logistics Lead and other team members to ensure accurate, safe, cost-efficient, and timely operations . Teamwork, cross-training, accountability, and flexibility are essential to maintaining uninterrupted warehouse operations.

Key Responsibilities

1. Receiving, Inventory & Quality Control

- Unload, inspect, count, label, and properly store incoming products.

- Verify shipments against purchase orders and receiving documents.

- Inspect product quality and packaging before storage and shipment; promptly report damage or discrepancies.

- Perform cycle counts and maintain accurate inventory records using warehouse systems.

2. Order Fulfillment & Shipping

- Pick, inspect, pack, and prepare B2B and B2C orders accurately.

- Prioritize marketplace orders for shipment within 24 business hours and meet all carrier pickup deadlines.

- Ensure heavy and oversized products are properly protected, packaged, labeled, and ready for transportation.

- Assist with shipping documentation, carrier pickups, freight preparation, and tracking updates.

- Support the Warehouse & Logistics Lead in identifying efficient shipping methods and reducing packaging and freight costs.

3. Warehouse Operations & Team Support

- Work closely with the Warehouse & Logistics Lead to execute daily priorities and meet operational deadlines.

- Cross-train in receiving, fulfillment, inventory, packaging, and shipping to provide backup coverage when needed.

- Assist with coordinating carriers, resolving shipment issues, and handling urgent orders when assigned.

- Communicate operational issues promptly and help resolve problems proactively.

- Maintain a clean, safe, organized warehouse throughout each workday.

- Follow forklift, material handling, and workplace safety procedures.

Qualifications

- 1–2 years of warehouse, picking, packing, shipping, or receiving experience preferred.

- Forklift and pallet jack experience preferred.

- Basic computer skills and ability to learn inventory and shipping systems.

- Basic reading, writing, math, and inventory counting skills.

- Detail-oriented, dependable, organized, and able to work independently.

- Strong teamwork, sense of urgency, flexibility, and willingness to cross-train.

- Ability to safely handle heavy and oversized materials using appropriate equipment or team assistance; occasional manual lifting up to 135 lbs only where safely feasible and permitted by company procedures.

- High school diploma or GED preferred.

Performance Expectations

- B2C marketplace orders shipped within required deadlines.

- Accurate order picking, packaging, receiving, and inventory records.

- Minimal shipping errors, damages, and customer complaints.

- Daily warehouse cleanliness, organization, and safety.

- Ability to support multiple warehouse functions and provide backup coverage.

- Strong communication, teamwork, and accountability.

Benefits

Retirement plan, dental and vision insurance, life insurance, critical illness coverage, short-term disability, paid time off, and paid holidays, subject to eligibility and plan terms.

Our Expectation: Every warehouse team member takes ownership of their responsibilities while supporting the entire operation. No task is considered someone else's problem when teamwork is needed to meet customer commitments.