Campus Management - Operations Specialist

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Campus Management - Operations Specialist - JLL

What this job involves:

Financial Operations & Business Analytics:

- Own the accurate, timely, and compliant administration of campus financial records, budget data, and management reporting.

- Monitor operating budgets, analyze actuals against forecasts, investigate variances, and provide actionable recommendations to campus leadership.

- Reconcile expenses against monthly and quarterly financial reports and coordinate timely resolution of discrepancies with Finance and business partners.

- Develop dashboards, presentations, and executive-ready reports that translate financial and operational data into clear business insights.

- Manage contract workflows, purchase requests, HCC submissions, and related documentation in accordance with corporate policies and approval requirements.

- Maintain standard operating procedures, controls, and records that support audit readiness, process consistency, and continuous improvement.

Program & Project Management:

- Plan and coordinate multiple campus programs, projects, meetings, and events from initiation through closeout, managing timelines, budgets, risks, dependencies, and deliverables.

- Partner with the Event and Concierge Manager and cross-functional teams to maintain integrated campus calendars, resolve scheduling conflicts, and optimize resource use.

- Coordinate vendors, catering, supplies, awards, travel, and other logistical requirements while maintaining service quality, cost control, and policy compliance.

- Prepare project plans, status updates, agendas, decision records, meeting minutes, and post-event reports for the Governance Team and other campus stakeholders.

- Serve as a trusted liaison among campus leadership, functional departments, administrators, vendors, and external partners.

Campus Communications & Stakeholder Engagement:

- Manage shared campus inboxes and site distribution lists, ensuring timely, accurate, and professional responses.

- Draft, edit, coordinate, and distribute executive-ready campus communications for employees, leaders, vendors, and external partners.

- Maintain communication calendars, approval workflows, audience lists, and records to support consistent messaging and brand compliance.

Operational Excellence:

- Assess administrative and operational workflows, identify inefficiencies, and implement practical improvements that strengthen quality, speed, controls, and stakeholder experience.

- Support and monitor service metrics, project milestones, and key performance indicators; summarize trends and recommend corrective actions.

- Use digital tools, automation, and AI-enabled capabilities responsibly to streamline recurring work and improve reporting quality.

- Provide subject-matter guidance on assigned campus processes.

Required Qualifications:

- Bachelor’s degree in business administration, finance, communications, project management, or a related field.

- +4 yeras of progressively responsible experience in business operations, project or program coordination, financial administration, data analysis, communications, or a comparable management-support function.

- Demonstrated ability to independently manage concurrent projects, establish priorities, meet deadlines, and deliver high-quality work in a fast-paced, matrixed environment.

- Experience with budget monitoring, expense reconciliation, variance analysis, procurement or contract workflows, and management reporting.

- Strong analytical and problem-solving skills, including the ability to interpret data, identify trends and risks, and present practical recommendations to leadership.

- Excellent written, verbal, and interpersonal communication skills, with experience preparing executive-ready reports, presentations, meeting materials, and stakeholder communications.

- Demonstrated judgment, discretion, attention to detail, and commitment to maintaining confidential information and accurate records.

- Advanced proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.

- Preferred experience with Microsoft Copilot.

Location:

Onsite + Flexible based on business needs.

Work Shift:

Full Time | Monday to Friday 7am to 4pm.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

90,000.00 – 110,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –San Diego, CA

Job Tags:

Meeting Facilitation, Non-Disclosure Agreements

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our  Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.