About this role
POSITION PURPOSE:
USOSM is seeking a creative and collaborative Instructional Designer to join our Learning & Development Team. This hybrid role offers a unique opportunity to function as both a consultant to the business and a hands-on developer of learning solutions ( eLearning courses, Onboarding Guides, job aids, a Podcast, and Programs) that drive organizational performance and support professional growth across the organization. The role also acts as the learning management system (LMS) administrator.
Must have a portfolio of work with eLearning samples.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
- Manages t he curriculum development life cycle from identification of requirements, design and development to implementation and evaluation.
- Designs learning solutions, using Articulate, Camtasia, and other software, and develops learning in the form of eLearning, job aids, programs, and creates supporting material/media (audio, video, simulations, role plays, games, etc.)
- Ability to gain buy in from SMEs, through drafting, storyboarding, and training.
- Develops learning content to ensure a consistent training experience that directly improves the employee experience.
- Partners with Subject Matter Experts and delivers solutions to all levels of the organization.
- Devises modes of assessment, such as tests or quizzes, to measure the effectiveness of each course.
- Develops appropriate post evaluation techniques to measure impact success of all training curriculum developed.
- Leverages strong project management skills with the ability to manage multiple projects to ensure the attainment of project deliverables and timelines.
- Manages and maintains content and programs within a learning management system and vendor learning portals.
- Consult, analyze, and develop highly engaging and interactive learning solutions.
- Performs other duties as assigned.
minimum qualifications
Basic Knowledge & Competencies:
- Knowledge of adult learning principles, facilitation, and learner-centered activities
- Proficiency with Articulate, Camtasia, and multimedia design. Knowledge of learning management systems and virtual learning platforms i.e., Teams, Zoom.
- Proficiency with Microsoft Excel, PowerPoint, and Network Drives: OneDrive, SharePoint.
- Superior consulting, and communication skills. Ability to establish relationships with diverse customers, including business owners.
- Experience designing, developing, and delivering emerging learning solutions including gamification, video, micro-learning, and simulations (preferred)
- Ability to write effective copy, instructional text, audio, and video scripts.
- Highly adaptable in ambiguous environments and situations
- Excellent Customer Service and multi-tasking skills
- Outstanding communication skills
Previous Experience/Education:
- Bachelors degree, preferably in Instructional Design or Training Development.
- Proficient in multiple learning technologies – e.g., Captivate, Articulate.
- 8+ years of current experience in adult learning with an instructional design background strongly preferred.
PHYSICAL REQUIREMENTS
- Working conditions are normal for an office environment.
- Frequent use of hands to manipulate the keyboard, telephone, files, and other equipment.
- Ability to lift up to ten (10) pounds.