Regional Business Manager

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Regional Business Manager, Vic East.

Eli Lilly ANZ is delivering in a period of growth, and this is an exciting opportunity to join, engage and lead a team in Cardiometabolic Health for Lilly.

The Regional Business Manager (RBM) will be responsible for the overall leadership and management of the Sales representatives in VIC East. The lead focus for this management role will be cardiometabolic health.

The team is currently based in VIC East and requires ongoing travel by the RBM. Location base for the role is Melbourne, Victoria.

The RBM will lead, coach, and develop the Sales team in the implementation of Lilly marketing, sales, and key account strategies to deliver outstanding customer service to our Healthcare Professional customers (HCPs), help them appropriately understand Lilly products and ultimately achieve sales and business objectives within required processes, procedures, and regulations.  The RBM will also be accountable for establishing and maintaining key customer and key account relationships across the region.

KEY RESPONSIBILTIES

- Lead and Coach Your Sales Team:  Cultivate a “winning culture” that is customer-focused, accountable and inspires team performance.  Coach and develop the team to deliver high standards of service, product knowledge, key account management, business analysis, teamwork, and delivery of business results.

- Identify, Develop & Retain Top Sales Talent:  Identify, develop, and retain sales representatives who perform effectively as members of a sales team.

- Develop High Performing/High Integrity Team culture:  Develop team with a focus on performance and a reputation for high integrity, always maintaining compliance with internal and external compliance standards and principles.

- Sustain a Diverse, Equitable and Inclusive environment – Ensure employees feel welcomed, valued, respected, and heard.

- Ensure Customer-Centricity:  Demonstrate passion to serve customers brilliantly. Be intentional in developing strong key customer and key accounts relationships.

- Analyse Prioritize, & Develop Plan: Use market insights, customer knowledge and other appropriate information to prioritize business opportunities and implement a business plan.

- Implement, Evaluate, & Adjust Plan:  Manage the overall business – implement national and territory strategies and tactics, measures results, and adjust as necessary.

- Be Results Oriented: deliver strong launches of new products – meeting Sales and Share of Market expectations.

RELATIONSHIPS

Supervision & Reporting Relationships:

Sales Director - ANZ

Direct Reports

Sales Representatives across Vic East. Subject to change per evolving business needs.

Collaboration:

- Partner extensively with marketing, medical and other internal functions to ensure optimal launches of new brands and continue building a strong presence in the market for Lilly.  Continuously improve the quality of programs and services we offer and deal with any questions or issues promptly.
- Member of the Sales Management Lead Team and will be assigned specific responsibilities to benefit the development and overall performance of the overall business unit.
- Partners with Sales Leadership, Capabilities and Learning and Development functions to train and aid the development of representatives as individuals and as a team and to contribute to the overall ANZ Sales Excellence culture.

KEY COMPETENCIES & SELECTION CRITERIA

Qualifications:

- Tertiary Qualified – Bachelors. Business or Science based qualifications preferred.

Essential Criteria

- Recent People leadership experience, particularly management of a Pharmaceutical Sales team.
- Business acumen and sales skills including Key Account Management.
- Excellent cross-functional leadership ability (collaborating across internal functions e.g., marketing, and medical) to ensure outstanding support for our HCP customers.
- Track record of delivering results, (achievement of sales goals, share of market, etc.)
- The ability to lead, engage, accelerate execution and deliver results through people will be critical. Leading through change and a growth mindset will also be important.

Skills & Attributes:

- Passion for delivering outstanding customer (HCP) service levels
- Passion for people development and shared success
- Strong business acumen
- Flexibility and adaptability, Learning agility
- Resilience and Optimism
- Achievement oriented
- Ability to lead through changing environments (e.g., new customer channels)
- Effective communication, Emotional Intelligence
- Planning and Decision Making

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly