About this role
Assistant Manager
NHG Group Education (Residency Ops)
(Singapore - NHG HQ)
NHG is one of the three sponsoring institutions in Singapore to offer the residency training programmes for doctors pursuing postgraduate medical education. The Assistant Manager in Residency Operations performs the role of a programme coordinator in supporting the assigned Programme Director to manage the residency training programme.
Responsibilities:
- Coordinate and manage residency programme operations, ensuring compliance with accreditation and training requirements.
- Support resident assessments, evaluations, examinations, training records, and programme reporting.
- Organise resident recruitment, interviews, onboarding, and engagement activities.
- Provide secretariat support for programme committees and meetings.
- Assist in faculty appointments, development initiatives, and educational events.
- Manage large datasets and generate reports to support programme monitoring and decision-making.
- Drive process improvement and digitalisation initiatives through automation tools such as VBA and Power Automate.
The Programme Coordinator would also be provided with opportunities to be involved in other intra- and inter-departmental projects to achieve the institution's vision, mission and strategic objectives. This would be done by matching the aspirations and competence of the Assistant Manager to the needs of the projects.
JOB REQUIREMENTS
(a) Education/Training/Experience
- Bachelor's degree with at least 3 years of relevant work experience.
- Experience in healthcare, education administration, programme coordination, or project management is advantageous.
- Proficient in Microsoft Office applications, particularly Excel.
- Experience in data management, reporting, VBA, Power Automate, or other automation and analytics tools will be highly advantageous.
- Good communication skills in both spoken and written English
(b) Personal Attributes
- Possess strong interpersonal skills
- Resourceful, detail-oriented, and able to work effectively both independently and as part of a team.
- Good organizational skills and analytical.
- Team player with a pleasant personality.