About this role
Key Scope (Account Management)
- Serve as a primary point of contact for assigned clients, ensuring effective delivery of broking and account servicing support.
- Support Account Directors in managing a portfolio of large and complex corporate accounts across various industry sectors.
- Assist in the preparation and execution of renewal and placement strategies to achieve optimal coverage and commercial outcomes for clients.
- Prepare and coordinate marketing submissions to insurers, ensuring accurate and complete presentation of client risk information.
- Analyze insurer quotations, coverage terms, conditions and pricing, and assist in preparing coverage comparisons and recommendations for clients.
- Review policy wordings, endorsements and contractual insurance requirements to ensure coverage adequacy and alignment with clients' risk management objectives.
- Identify potential coverage gaps, policy deficiencies and opportunities for enhanced risk transfer solutions.
- Coordinate placement activities with insurers and internal stakeholders to ensure timely policy issuance and accurate documentation.
- Support the delivery and administration of multinational and complex insurance programmes, including coordination with regional and global network offices where required.
- Participate in client stewardship meetings, renewal discussions and presentation preparations, contributing market intelligence and placement insights.
- Develop and maintain strong relationships with clients, insurers and internal stakeholders to facilitate efficient service delivery and successful placements.
- Manage insurer facility arrangements and support efforts to maximize business retention, growth opportunities and portfolio profitability.
- Monitor insurance market developments, underwriting trends and emerging risks, providing relevant insights to support client and business needs.
- Ensure policy administration, documentation, invoicing and broking system records are maintained accurately and in accordance with company standards.
- Ensure all activities are conducted in compliance with company policies, regulatory requirements, MAS guidelines and applicable governance standards.
- Support initiatives to improve operational efficiency, service quality and client experience.
- Undertake any other duties and responsibilities as assigned by management.
- Approximately between 1 to 3 years of experience.
- Has the required insurance certification (CGI)
- Strong analytical, problem-solving, and organizational skills.
- Highly motivated and proactive, willingness to learn
- Good interpersonal skills, ability to work independently and within a team
- Proficient in MS Office applications
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
Equal Opportunity Employer