About this role

Oracle Database Consultant

We are seeking Oracle Database professionals to provide 24x7 operational and advanced support for mission-critical customer environments. The role includes database administration, monitoring, troubleshooting, performance tuning, high availability, backup/recovery, patching, and incident resolution across Oracle Database platforms.

- Administer, monitor, maintain, patch, upgrade, and troubleshoot Oracle Database environments.

- Perform SQL, database, memory, and performance tuning; analyze AWR/ASH and resolve complex performance issues.

- Manage Oracle RAC, ASM, RMAN, Data Guard, Fast-Start Failover, backup/recovery, and disaster-recovery operations.

- Support Oracle GoldenGate, Exadata, multitenant databases (CDB/PDB), Enterprise Manager, and OCI-hosted databases where applicable.

- Conduct database health checks, capacity reviews, proactive risk identification, and operational reporting.

- Resolve incidents within SLA, lead technical escalations, document root causes, and maintain support runbooks.

- Work closely with customer IT teams, Oracle Support, Development, and internal SMEs to drive issues to closure.

- Support database security capabilities including TDE, Oracle Key Vault, Database Vault, wallets, and AVDF where required.

- Provide clear customer communication, technical status updates, and action plans during critical incidents.

Desired profile:

- L3 DBA / SME: 10+ years of experience with advanced expertise in Oracle Database, Exadata, RAC, ASM, Data Guard, GoldenGate, performance tuning, backup/recovery, and high-severity escalations.

- Experience with Oracle Database 11g, 12c, 18c, and 19c; OCI and Oracle Enterprise Manager experience is preferred.

- BE/BTech/MCA/MS or equivalent experience; Oracle OCA/OCP, OCI, or Autonomous Database certifications are desirable.

- Strong troubleshooting, analytical, communication, customer-management, and escalation-management skills.

- Willingness to work in a 24x7 support model and travel to customer locations when required.

Qualifications:

- Education: Bachelor’s degree in computer science, IT, or related field. Oracle certifications (e.g., OCI , OCA, OCP) are preferred.

- Experience: 8-12 years of hands-on experience with Oracle cloud administration and support.

- Shift : 24*7 Shift working from Client Site Chennai / Bangalore . No remote or WFH allowed.

Personal Skills

- Strong experience in service delivery and/or project management is required.

- Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS.

- Experience on Enterprise Customers is required

- Excellent communication / relationship building skills

- Customer focused and results oriented

- Ability to work under pressure in highly escalated situations

- Organized with strong attention to detail

- Decision making / problem solving skills

- Ability to manage multiple concurrent activities (customer engagements)

- Highly professional: Ability to deal with senior and exec stakeholders with confidence

- Strong analytic skills and ability to identify potential risks and issues