About this role
- Provide regular feedback to sales team members on their performance, highlighting both strengths and areas for improvement through one-on-one coaching.
- Keep the sales team motivated and engaged, especially during challenging times, by providing encouragement and support.
- Set realistic and achievable sales targets for individual team members and the team as a whole.
- Analyze the performance of sales team members, identify areas for improvement, and develop strategies to address them.
- Provide training to sales team members on sales techniques, product knowledge, and customer service skills.
- Stay up-to-date with industry trends and market conditions to provide the sales team with relevant insights and information.
- Collaborate with the Operations team to discuss and action best practices for promotional and sales strategies.
- Identify and analyze areas of lead & revenue generation opportunities and monitor the sales agent’s overall effectiveness throughout the sales process
- Review performance and sales data to identify gaps and work with Management, analysis and specialists to develop solutions and/or further analysis.
- Achieve and surpass monthly, quarterly and annual targets and goals
- Collaborate with key leaders on conducting team meetings to increase Sales coach and team sales success
- Produce a monthly and quarterly business review outlining team’s performance and growth.
- Develop and deliver impactful promotional communications, sales scripting and templates to the direct sales teams
- Foster a positive and collaborative team environment, encouraging teamwork and cooperation among team members.