Inventory Specialist

ROLE DESCRIPTION

As an Inventory Specialist, you will be responsible for managing all inventory control activities within the warehouse, ensuring both physical inventory accuracy and system inventory integrity across WMS and SAP S/4HANA. The role involves overseeing all inventory-related transactions, stock movements, and inventory controls to maintain high standards of accuracy, compliance, and operational efficiency.

Key responsibilities include monitoring and controlling nearly expired, expired, and quarantine inventory, coordinating annual product destruction processes, and conducting periodic stock counts, including quarterly cycle counts and annual physical inventory audits. You will ensure that all inventory transactions are accurately recorded and reconciled between physical stock and system records.

In addition, you will provide analytical support and operational insights to various warehouse and logistics stakeholders through data analysis, KPI monitoring, reporting, and continuous improvement initiatives. This role plays a key part in supporting management decision-making, problem-solving, operational excellence, and warehouse performance improvement.

The Inventory Specialist will also support brand-related activities by coordinating inventory preparation, stock issuance, and inventory control processes for marketing events, promotional campaigns, product sampling activities, and other business operations requiring inventory movements outside standard warehouse processes.

RESPONSIBILITIES

Inventory Management & Control

- Manage and maintain overall inventory accuracy across warehouse operations, ensuring alignment between physical stock and system records.

- Control and monitor inventory status, including Available, Blocked, Quarantine, Nearly Expired, Expired, and Obsolete stock.

- Investigate inventory discrepancies and perform root cause analysis to prevent recurring inventory issues.

- Coordinate inventory adjustment processes with proper documentation and authorization.

- Monitor inventory movements to ensure compliance with company policies and inventory control procedures.

- Ensure stock rotation practices (FEFO/FIFO) are properly implemented and maintained.

- Manage annual product destruction activities for expired, damaged, obsolete, or non-saleable inventory.

Warehouse Management System (WMS) & SAP S/4HANA

- Manage and monitor inventory-related transactions within WMS and SAP S/4HANA, ensuring completeness, accuracy, and timely execution.

- Perform transaction verification and reconciliation between WMS and SAP systems to maintain inventory accuracy and system integrity.

- Monitor interface activities between WMS and SAP S/4HANA and proactively identify transaction failures, delays, or discrepancies.

- Investigate, troubleshoot, and resolve inventory transaction issues, including interface errors, posting failures, stock mismatches, and inventory discrepancies between systems.

- Coordinate with IT teams, system vendors, and business users to ensure timely resolution of system-related issues and prevent operational impacts.

- Perform root cause analysis for recurring transaction or interface issues and implement corrective and preventive actions.

- Monitor corrective actions and ensure all outstanding transaction discrepancies are properly resolved and documented.

- Conduct regular reconciliation of inventory balances, stock status, batches, and material movements between physical inventory, WMS, and SAP S/4HANA.

- Support master data validation and maintenance, including Material Master, Batch Master, Storage Locations, Warehouse Mapping, Inventory Control Parameters, and System Configuration Data.

- Participate in system enhancements, testing (UAT), process improvement initiatives, and implementation of new system functionalities.

- Develop and maintain inventory-related SOPs, transaction guidelines, and system control procedures.

- Act as a key user for inventory-related processes within WMS and SAP S/4HANA, providing guidance and training to warehouse users when required.

Stock Count & Inventory Audit

- Plan, coordinate, and execute periodic inventory counts, including Cycle Counts, and Annual Physical Inventory.

- Analyze stock count variances and identify corrective and preventive actions.

- Support internal audits, external audits, and financial audits related to inventory management.

- Ensure all inventory reconciliation activities are completed accurately and within required timelines.

- Maintain proper inventory records to support compliance and audit requirements.

Inventory Analysis & Reporting

- Prepare and analyze inventory reports, KPIs, productivity indicators, and operational performance data.

- Monitor inventory health indicators such as stock aging, inventory accuracy, inventory turnover, expiry exposure, and stock utilization.

- Provide analytical support to Warehouse, Logistics, Finance, Supply Chain, Regulatory Affairs, and Commercial teams.

- Develop reports and dashboards to support business decision-making and operational improvements.

- Identify trends, risks, and opportunities to improve inventory efficiency and warehouse performance.

Brand Activities & Business Support

- Support marketing campaigns, product seeding, sampling activities, exhibitions, roadshows, and promotional events requiring inventory movements.

- Coordinate inventory allocation, issuance, tracking, and reconciliation for brand-related activities.

- Ensure accurate inventory records and timely reporting for all non-standard inventory transactions.

- Work closely with Brand, Marketing, Sales, and Supply Chain teams to support business objectives.

Continuous Improvement & Project Support

- Identify opportunities to improve inventory accuracy, warehouse productivity, and process efficiency.

- Lead or participate in cross-functional projects related to warehouse improvement, digitalization, automation, and inventory optimization.

- Support implementation of new technologies, warehouse systems, and process improvements.

- Drive root cause analysis and continuous improvement initiatives using Lean, Kaizen, or other problem-solving methodologies.

Quality, Safety, EHS & Compliance

- Ensure inventory management activities comply with company Quality Management System (QMS), ISO standards, regulatory requirements, and internal policies.

- Control and monitor Quarantine, Damaged, Returned, Nearly Expired, and Expired inventory to ensure proper handling, traceability, and disposition in accordance with approved procedures.

- Support audits, product recalls, investigations, and corrective/preventive actions (CAPA), while maintaining accurate inventory records and documentation.

- Promote and comply with Safety, Health & Environment (EHS) requirements by ensuring safe inventory handling, storage, transportation, and disposal practices.

- Identify quality, safety, and operational risks, and support continuous improvement initiatives to enhance compliance, inventory control, and warehouse performance.

QUALIFICATIONS

- Bachelor's Degree of Business, Logistics, Administration, or related field.

- Minimum 2-3 year’s experienced of Inventory, Warehouse Operation, Administrator.

- Strong knowledge of inventory control principles, stock reconciliation, cycle counting, physical inventory management, and warehouse operations.

- Hands-on experience with Warehouse Management Systems (WMS) and ERP systems, preferably SAP S/4HANA.

- Strong analytical, problem-solving, and reporting skills with proficiency in Microsoft Excel and inventory data analysis.

- Experience in supporting audits, inventory investigations, and continuous improvement initiatives is preferred.

- Good communication both Thai and English skills and ability to work effectively with cross-functional teams in a fast-paced environment.