Scattered Site Housing Stabilization Specialist

SUMMARY OF DUTIES AND RESPONSIBILITIES:

Scattered Site Navigator & Tenancy & Housing Stabilization Specialist serve as the homeless households advocate throughout the process of locating and obtaining housing in San Francisco (or surrounding counties) and then supporting the tenant to transition to and stabilize in housing. As a result of ECS continuing to collaborate with the Department of Homelessness and Supportive Housing and other external stakeholders in launching this project, this job description may change both prior to hire, and after, as we continue to implement the best approach and services.

Scattered Site Navigator & Tenancy & Housing Stabilization Specialist will provide services at its office at 1138 Howard Street, at the participants housing unit, or other location convenient to the client.

PRIMARY DUTIES AND RESPONSIBILITIES:

- Support clients in moving into housing.

- Support clients in the vouchering process with the San Francisco Housing Authority.

- Develop a Housing Stability Plan in partnership with the tenant.

- Provide clinical and supportive services to tenants in order to provide them with the support needed to promote stabilization and successful tenancy.

- Identify tenant behaviors that may jeopardize their housing and intervene when necessary to accomplish successful tenancy.

- Coach tenants on relationships with landlords and/or other tenants.

- Assist with the resolution of disputes.

- Advocate and link tenants to eviction-prevention resources around the community.

- Recertify tenant income.

- Update housing support and crisis response plans.

- Support tenants in household management skills.

- Provide support and education related to the psychological and practical transition of tenants into housing.

- Address the change of home and familiar location with tenants; the potential for isolation, how to pay bills, manage visitors and relationships, etc.

- Keep accurate records and charts, enter required data in ONE System.

- Provide professional, accessible and culturally relevant support, advocacy, information and referrals to program participants.

- Provide referral services as needed

- Work within and promote the integrated services team model in an environment dedicated to harm reduction, recovery, and wellness.

Qualifications

At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances. While this work is meaningful and mission-driven, it can at times be stressful, demanding, or unpredictable. Employees are expected to exercise sound judgment, remain aware of their surroundings, follow established safety, communication, and de-escalation procedures, participate in all required trainings, and promptly report incidents, threats, injuries, or unsafe conditions, in accordance with ECS policies and procedures.

This position is a fully onsite, client-facing role that requires in-person interaction and direct service delivery to participants at ECS program locations. Due to the essential nature of the duties and the need for consistent in-person engagement with clients, remote work or work-from-home arrangements are not available for this position.

REQUIRED QUALIFICATIONS:

- Previous experience working with homeless adults; knowledge of HUD homeless regulations a plus.

- Experience working in integrated service teams using participant-centered harm-reduction approaches.

- Excellent working knowledge of resources in San Francisco and knowledge of surrounding counties a plus.

- Possess a strong knowledge of and sensitivity to adults with substance abuse, domestic violence, HIV/AIDS, mental health issues, history of trauma and co-occurring-diagnoses.

- Demonstrated respect for, experience with and willingness to work with a diverse client population.

- Ability and willingness to travel throughout San Francisco and surrounding counties.

- Ability to be flexible and adapt to changes as our Coordinated Entry activities respond to lessons learned and emerging needs.

OTHER:

Must secure finger image screening and annual TB screening. Must be able to meet physical requirements of the position which may include long periods at a desk and/or computer workstation, daily travel to various sites, and lifting of up to 25 lbs.

Mission Essential

- Demonstrate behavior that supports the organization’s mission, vision, and values.

- Adhere to all program, funder, and organizational policies, and procedures.

- Communicate effectively and model integrity, fairness, and ethical business practices.

ECS offers industry leading healthcare benefits to support your

physical and mental well-being.

ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.