About this role
Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
Central Trading Company is the first company under the Al Rostamani Group. It is one of the most valuable players in the automotive aftermarket representing a portfolio of 25 world renowned brands such as Michelin, Castrol and Blue Star.
Job Purpose
Implementing plans and instructions, organizing and managing the affairs of the Sales & Marketing department, and assist Deputy General Manager and Sales Manager in routine work.
Job Responsibilities
- Assist the Sales Managers in the day to day operations as per request
- Prepare replenishment report for stock order from ERP system, discuss and agree on the orders and forward to account department for order processing
- Handle battery customer claim as per policy and procedure
- Monitor RFQ notification and forward to respective division manager for action
- Coordinate ARG corporate office for necessary documentation that may require for Tenders/Quotations, etc.
- Prepare bank guarantee and letter of credit papers in coordination with accounts department;
- Draft/compose/route correspondences and memos for the Sales Manager and follow up with respective recipients for effective implementation...
- Ensure timely filing important correspondence in a systematic manner in order to retrieve the same quickly as and when it is required
- Support and coordinate with sales manager to obtain the periodic reports on a periodic and timely manner to provide the required update to the GM/DGM or to circulate to the relevant departments as required by DGM or the business.
- Check frequently the levels of office supplies and place appropriate orders to ensure availability at all times
- Coordinate with internal and external parties regarding the reports and documents required by DGM and follow up on the implementation of joint work requirements
- Manage and control the activities reception by not allowing unmanned situation
Job Requirements
Qualifications
- Higher Secondary, diploma
- Any secretarial certification would be added advantage
Experience
- 5 years of experience in the same field
Knowledge & Skills
- Clerical: - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
- English Language — Knowledge of the English language including the meaning and spelling of words, rules of composition, and grammar, etc.
- Customer and Personal Service :- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Time Management: - Managing one's own time and the time of others.
- Active Listening :- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Service Orientation: - Actively looking for ways to help people
- Writing:- Communicating effectively in writing as appropriate for the needs of the audience
- Computer Skills: - Proficient in MS Office (word, excel, PowerPoint), outlook, etc.
At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.