Receptionist

AECI Plant Health is seeking a professional, friendly, and customer-focused Receptionist At Chloorkop, to serve as the first point of contact for visitors, customers, Crop Advisors, and Depot personnel. This role plays a key part in creating a positive first impression of the business while ensuring the efficient operation of the reception area and providing administrative support to the wider organisation.

Key Responsibilities:

Reception & Switchboard

- Professionally welcome and assist visitors, ensuring a positive customer experience.

- Manage visitor registration and notify employees of guest arrivals.

- Direct or escort visitors to the appropriate destinations when required.

- Operate the company switchboard for all AECI Plant Health sites.

- Answer, screen, and transfer calls professionally.

- Take accurate messages and provide information when required

Administrative Support

- Coordinate and manage boardroom bookings across all sites.

- Arrange catering and refreshments for meetings as requested.

- Maintain filing systems and office records.

- Coordinate incoming and outgoing mail, courier services, and deliveries.

- Source competitive pricing and manage orders for stationery, groceries, printer cartridges, and other non-stock items.

- Provide ad hoc administrative support as requested by management

SHEQ Responsibilities

- Comply with all Safety, Health, Environment and Quality (SHEQ) standards and policies.

- Support SHEQ Management System requirements where applicable.

- Report incidents, hazards, and non-conformances accurately and timeously.

- Participate in SHEQ audits and continuous improvement initiatives.

Minimum Requirements

Qualifications:

- Grade 12 (Matric).

- Certificate in Telephone Etiquette will be advantageous.

Experience

- Minimum 6 months' experience as a Receptionist in a front-line customer-facing environment.

- Experience operating a multi-line switchboard.

- General office administration experience.

- Previous sourcing and procurement experience will be advantageous.

Knowledge & Skills

- Professional telephone etiquette and switchboard management skills.

- Strong customer service orientation.

- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.

- Knowledge of Syspro will be advantageous.

- Knowledge of SHEQ Management Systems will be advantageous.

- Excellent communication and interpersonal skills

Competencies

- Customer-service orientation

- Professionalism and interpersonal skills

- Excellent verbal and written communication

- Strong planning and organisational abilities

- Attention to detail

- Safety awareness

- Ability to maintain confidentiality and uphold company values

The ideal candidate will be well-presented, organised, approachable, and capable of managing multiple tasks in a fast-paced environment. You will take pride in delivering exceptional service and ensuring visitors and callers receive a professional and welcoming experience at all times.

Employees who meet the above requirements and wish to take the next step in their career are encouraged to apply.

AECI respects your right to privacy. Please review our privacy policy at https://investor.aeciworld.com/governance.

AECI respects your right to privacy. Please review our privacy policy at https://investor.aeciworld.com/governance .