About this role
About VAT Group
At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We are guided by our passions: integrity, teamwork, customer centricity, and innovation – always working together as #oneVAT.
Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.
Assignment Focus
In this engineering position you will work closely with VAT-KR service, application and sales. This position especially focuses on the end user business of fab such as, service sales, new valve development, retrofit, and spare gate business. It also involves selling the MVM and supporting sales accounting.
Primary Responsibilities
- To follow a focused targeted and proactive approach toward the achievement of target.
- Conduct technical discussions/presentations at customer sites. Establish effective customer relationship for improving of end-user support.
- Achieve the best technical and commercial solution for the customer and VAT by collaboration work with sales, service, and apps.
- Technical competence for VAT products and its applications.
- Provide real-time technical support to end-user.
- Increase service repair biz, retrofit, MVM and spare gate business in End-user.
- Analyse and report industry trends and technology issues/changes that could impact VAT.
- Report on customer issue and technical trend.
- Create End-user sales reports such as Weekly, Monthly, or technology analysis if necessary.
- Handle incoming phone calls and improve customer satisfaction with quick response and flexible approach to customers.
Job Requirements:
- Knowledge of vacuum and of semiconductor, FPD/Solar/OLED processing preferred.
- 5-plus years sales experience in vacuum, semiconductor, process control, or related industries.
- Experience in the end user and well establish customer relationship.
- Having honesty, loyalty, diligence and team play.
- High degree in English in writing and verbal for communication with HQ.
Our commitment to inclusion, fairness and equal opportunities
We believe in meaningful careers, continuous learning, and equal opportunities for everyone to drive our innovation and success. We welcome applicants from all backgrounds and are dedicated to fostering an inclusive and respectful workplace. If you have concerns, our compliance channel is available at our website. All reports are handled with strict confidentiality and in accordance with our Code of Conduct .