About this role
Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience.
Perfect for those who aim to:
- Manage a portfolio of VIP clients and provide personalized support to each user;
- Build long-term client relationships through regular communication and proactive follow-ups;
- Improve client engagement and retention through personalized promotions and campaigns;
- Monitor client activity and identify opportunities to improve portfolio performance;
- Coordinate with internal teams to resolve client issues and ensure a high level of service;
- Welcome new VIP clients, re-engage inactive users, and maintain accurate client records.
Experience you’ll need to bring:
- 1+ year experience in VIP account management;
- Strong English communication skills - Upper Intermediate level;
- Experience managing client requests independently and handling multiple priorities;
- Ability to build client relationships and provide personalized support;
- Experience working in the iGaming industry.
It's a perfect match if you have those personal features:
- Strong communication skills, empathy, and a client-focused mindset;
- Proactive approach, ownership, and ability to work independently;
- Strong organizational skills, attention to detail, and reliable follow-through;
- Adaptability, willingness to learn, and ability to stay calm in challenging situations
Our clients offer competitive benefits to support your professional and personal growth, including:
- Health & Wellness Focus;
- Global Medical Coverage;
- Growth Opportunities;
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
- Performance-Driven Rewards;
- Dynamic Work Environment.
Apply, and let your growth journey begin.