Field Service Technician

TurnoBengaluru, Chennai, Karnataka, Tamil NaduOn-siteFull-timeMid level, 2–5 yearsListed 7 hours ago

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About this role

Job Summary We are looking for an experienced EV Service Technician to handle servicing, maintenance, troubleshooting, and repair of electric vehicles, particularly electric 3-wheelers. The candidate will be responsible for coordinating with service stations, resolving technical issues, and ensuring timely service support across assigned locations. The role involves extensive travel to service stations/yards to ensure smooth service operations.
Key Responsibilities
- Perform servicing, maintenance, troubleshooting, and repair of electric vehicles, particularly EV 3-wheelers.
- Diagnose mechanical and electrical issues and ensure timely resolution.
- Conduct regular visits to service stations to monitor service quality and operational efficiency.
- Handle vehicle breakdowns, technical complaints, and escalations.
- Ensure proper maintenance of service records, repair reports, and vehicle service history.
- Identify recurring technical issues and coordinate with internal teams for permanent solutions.
- Ensure adherence to service standards, safety procedures, and turnaround time (TAT).

Required Skills & Qualifications
- ITI / Diploma in Mechanical or Automobile Engineering.
- Minimum 4 years of experience in vehicle servicing and maintenance.
- Experience in EV servicing, preferably electric 3-wheelers, will be an added advantage.
- Good knowledge of vehicle diagnostics, troubleshooting, mechanical and electrical systems.
- Experience coordinating with service centres, workshops, or dealer networks.
- Willingness to travel extensively across assigned locations.
- Good communication, coordination, and problem-solving skills.

Preferred Candidate Profile
- Candidates from EV, automobile, 3-wheeler, or commercial vehicle service backgrounds.
- Hands-on experience in EV vehicle maintenance and troubleshooting.
- Comfortable with fieldwork and frequent travel.
- Ability to independently coordinate with multiple service stations.

Job Location: Bangalore/Hyderabad/Chennai and Bihar/Chhattisgarh