About this role
Who We Are
Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: to inspire the brilliance of life, by creating rich experiences for people, in harmony with nature.
Suntory PepsiCo Vietnam Beverage (SPVB) is a strategic alliance between PepsiCo Inc. and Suntory Holdings Ltd. since 2013.
At Suntory PepsiCo VietNam Beverage, we are committed to creating a diverse, equitable, and inclusive workplace for all employees. We strive to provide equal opportunities for employment, development, and advancement regardless of race, color, religion, gender, gender identity or expression, sexual orientation and age. We are continuously working to cultivate an environment that is free from discrimination, harassment, and bias, and we welcome all individuals to apply for roles at Suntory PepsiCo.
About your role
The purpose of this position is to deliver efficient, consistent and high quality P&C services across geographic boundaries for Talent. Role can also hold assigned global or region specific responsibilities in area of specialism.
What You'll Do
1. Talent Services and Processes
• Lead the management and execution of Talent Development processes, ensuring timely and independent task completion. Develop talent initiatives that fulfilled talent development vision.
2. Stakeholder Management and Customer Contact
• Act as the primary point of contact for complex Talent-related inquiries, collaborating with Talent Centres of Excellence (COEs) in APAC Region, Learning & Capability team, and Business Partners (BPs).
• Facilitate effective communication and collaboration with other tiers of service delivery to resolve specialist queries and ensure seamless service.
3. Enhance Customer Experience and Services
• Represent the Talent function in governance forums and teams, providing expert insights and recommendations for process improvements.
• Champion continuous process improvement initiatives by identifying opportunities for enhancement and developing solutions within the specialist areas.
4. Compliance and Best Practices
• Ensure all Talent processes and practices comply with legal and regulatory requirements.
• Stay updated on industry trends and best practices, integrating them into Talent strategies and processes.
• Develop and implement policies and procedures to enhance Talent management and service delivery.
5. Talent Dashboard Development and Maintenance
• Develop a comprehensive Talent dashboard to track key metrics and performance indicators.
• Maintain the dashboard, ensuring it is up-to-date and reflects current data and insights.
• Utilize the dashboard to inform strategic decisions and report on Talent management effectiveness to stakeholders.
6. Other Duties as Assigned by Line Manager
• Take on additional tasks and projects as directed by the Line Manager, demonstrating flexibility and a proactive approach to meeting organizational needs.
What's in it for you
What You need to be successful
- University graduate
- Talent Management: Proficiency in performance management, talent development, and succession planning
- Process Improvement: Expertise in identifying process inefficiencies and implementing effective improvements
- Data Analysis: Strong analytical skills to interpret talent data, develop dashboards, and inform strategic decisions
- Stakeholder Engagement: Excellent communication and collaboration skills to effectively work with various internal stakeholders, including COEs, BPs, and senior leadership
- Excellent written and English/local spoken language skills with an ability to understand employee queries and interact with different stakeholder in P&C and business
- Strong technical acumen, including Excel, PowerPoint and P&CIS (SAP SuccessFactors and ServiceNow experience a plus)
Our DEI Commitment
At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.
Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.