Warehouse Operative

🚀 You'll report to: Warehouse Manager💰 Salary: £26.5k pa📍 Location: Full time at our Glasgow HQ (Hillington)The Warehouse Operative RoleWhat this role will doWe’re looking for a motivated Warehouse Operative to join the engine room of our global gifting operation. You’ll ensure every onboarding pack and curated giveaway arrives in perfect condition, reflecting the premium quality our enterprise clients expect. It’s a fast-paced role where precision is essential - from meticulous picking and packing to managing inventory and global shipments. If you take pride in attention to detail and want to help us make branded merchandise effortless and borderless, get in touch!Picking & Packing: Selecting stock for orders with 100% accuracy. You will pack items with an eye for detail, ensuring our sustainable packaging is used efficiently and gifts are presented beautifully.Goods In/Out: Unloading delivery vehicles and inspecting incoming premium merchandise for damage. You'll also be responsible for loading completed orders onto cages or pallets for global dispatch.Inventory & Stock Management: Maintaining a "borderless" warehouse by putting stock into correct locations, conducting stock rotation, and performing regular inventory counts to ensure 100% accuracy.MHE Operation: Safely operating Material Handling Equipment (MHE) such as pallet jacks, reach trucks, or forklifts to move goods throughout the facility.Housekeeping & Safety: Keeping the hub ship-shape. You’ll maintain a clean, safe work environment, strictly adhering to health and safety regulations and proactively reporting hazards.Quality Assurance: Acting as the final line of defense. You’ll spot-check merchandise to ensure it meets Go Swag’s high-quality standards before it reaches the customer.Shipping Coordination: Work with operations to arrange for timely dispatch and delivery of gifts.Team Support: Assist colleagues with various tasks as needed, including helping with gift customisation or special requests.Customer Returns Processing: Handle any returns or exchanges, ensuring that the returned items are inspected and processed efficiently.Essential SkillsManual Handling: This is a physical role. Expect to spend most of your shift standing and moving around, and to lift items weighing 10-30kg or more.Detail-obsessed: You understand that the little things matter and can spot issues others might miss - from a crooked label to a damaged box.Reliable and proactive: You take pride in your work, use your initiative, and don’t need to be told when something needs tidying or organising.Practical and hands-on: You’re comfortable on your feet, moving stock, lifting heavy items, and handling the physical demands of a busy warehouse.Organised and efficient: You have strong organisational and time-management skills and can keep pace in a fast-moving environment.Team-focused: You enjoy working collaboratively, bring a positive attitude, and are happy to muck in to meet dispatch deadlines.Desirable SkillsExperienced: Previous experience as a warehouse operative or in a similar role is advantageous.Growth Mindset Over Checklists: We’re looking for impact, not just a perfect cv. If you’re excited about this role but don't check every single box, we still want to hear from you. We see these requirements as a guide; what matters most is your potential to contribute, your passion for our mission, and your ability to solve complex problems.Where this post fits within Team Go:We have a team approach to our work and how we deliver it. As a Warehouse Operative, you play a crucial role in ensuring smooth warehouse operations, maintaining inventory accuracy, and supporting efficient order fulfilment. Your attention to detail and commitment to safety contribute to the overall success of our business.Application processInitial call with the Talent Lead: an informal call to discuss the role and your relevant skillsetTrial Shift with the Warehouse Manager (line manager): you’ll be given the opportunity to experience the role first hand during a paid trial shift, meeting the warehouse teamWhat makes this role differentAlongside our company-wide benefits, here’s what our warehouse team rate about working here:Regular hours, Monday to Friday, 9am to 5pm. Late or weekend work is very rare.Paid overtime when you do work extra hoursA share in the company through our employee equity schemeFree parking on siteAll the PPE and equipment you need, provided by usFull training from day one, so no warehouse experience needed but can be beneficialYour work respected and recognised across all departments About Go Swag 🚀We’re reinventing the corporate gifting industry through technology.Founded by tech entrepreneurs, Go Swag is moving beyond traditional "merch." We believe that software, AI, and smart automation can completely transform how the world’s biggest brands celebrate, reward, and build relationships. While the rest of the industry has been slow to change, we are building a future where technology powers personalisation at scale and operational excellence.From onboarding packs for new hires to global event giveaways, we deliver sustainable, premium merchandise that recipients actually love and use for years. We handle the entire end-to-end lifecycle - design, production, global storage, and distribution - making branded gifting effortless and borderless.Why join us?Elite Client Base: We are trusted by the most influential companies on the planet, including Meta, Intel, Unilever, ElevenLabs, and Lovable.Tech as a Differentiator: We aren't just a gifting company; we are a tech-first platform using NextJS, AI, and automation to disrupt a global market.Series A backed and scaling fast: this is an exciting moment to join a high-growth startup with serious momentum behind it.Sustainability without Compromise: We champion high-quality, recycled products, moving the industry away from gimmicks and toward long-lasting impact.Go Swag is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need, ensuring that every candidate is treated fairly regardless of background or identity.