About this role
Job purpose
The Admin Executive coordinates cross-functional teams and manages vendor and user interactions to ensure seamless operation, testing, and continuous improvement of business applications, while providing training and resolving system-related issues to support efficient workflows and enhance user experience.
Job responsibilities
- Coordinate with the software engineering team and QA to successfully test and verify the functionality using agile methodology within deadlines.
- Ensure business processes as per the originally defined scope. Suggest and make necessary to improve process flow for further development.
- Identify the user rights, hierarchies and Department functions and assign the roles & permission.
- Create and maintain daily tasks for a back-end system to update the required fields in the front-end application.
- Responsible for escalating any troubleshooting in front & back-end applications to the relevant Department and ensuring that the issue is resolved promptly.
- Coordinating with CX and the Receivable team to ensure all parties are utilizing the system effectively.
- Responsible for training on the application to suppliers and internal team members.
- Maintain the vendor panels (Update inventory, Pricing, promotions, invoicing upload) with the relevant supplier.
- Engage with the suppliers to understand their challenges related to the application and resolve them on top priority.
- Managing the Vendor invoices panel, such as invoice upload and verifying invoices.
Educational Qualification
- Bachelor’s degree
Work Experience
- 3-4 years work experience in a similar role
Competencies
- Highly skilled in application.
- Proficient both verbally and in writing English.
- Excellent communication skills and passionate for work.
- Great team player and appreciate working both individually and as a team.
Languages
- English