Messenger

Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all

classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment and; participation of tasks involving all activities; performs related duties as required.

Responsibilities

- Collect, sort, and deliver incoming and outgoing mail, packages, and documents.

- Perform scheduled and on-demand deliveries between offices, departments, clients, banks, and other designated locations.

- Handle confidential and sensitive materials in accordance with company policies and regulatory requirements.

- Obtain signatures, receipts, and proof of delivery when required.

- Maintain accurate delivery logs, tracking records, and chain-of-custody documentation.

- Verify delivery instructions, recipient information, and package contents prior to transport.

- Prioritize urgent and time-sensitive deliveries to meet operational deadlines.

- Report delivery exceptions, delays, lost items, or security concerns promptly to management.

- Coordinate with mailroom personnel, administrative staff, and operational teams to ensure successful delivery and receipt of items.

- Utilize mobile devices, scanning equipment, and tracking systems to record delivery activities.

- Adhere to all security, safety, and confidentiality policies while transporting materials.

- Assist with mailroom, shipping, receiving, and administrative support functions as needed.

- Perform routine inspections of delivery materials to ensure completeness and integrity during transport.

Physical Demands

- Ability to stand and walk for extended periods.

- Ability to lift, carry, and transport packages weighing up to 30 pounds.

- Ability to navigate office buildings, city environments, and public transportation systems as required.

- Ability to work in various weather conditions when performing external deliveries.

Qualifications

- High school Diploma or equivalent with some college preferred.

- At least 1 year Mailroom or Messenger service experience.

- Reports to: Messenger/ Dispatcher Lead or Site Manager

- Running scheduled internal or external delivery routes/ Pick-up and Drop-offs; and tracking accountable mail (certified, insured, or courier deliveries).

- Involves sorting, logging, and distributing incoming mail, packages, and interoffice correspondence; preparing outgoing mail (stamping, weighing, and packaging); operating mailing and tracking equipment;

- Frequently interact with staff across all levels of the organization during

- deliveries.

- Liaison normally involves specific phases of a project or operation.

- External contacts are infrequent and involve routine matters.

- Excellent customer service, professional attitude and appearance are a must.

- Ability to work overtime and; meet deadlines.

- Possess strong communication skills.

- Adherence and support of CBPS Core Values: Focusing on Results and;

- Customers, Be Innovative and Quality Driven and Performing Ethically.

- Good organizational skills

What We Offer

- An opportunity to join an established team and be part of a successful and proven global organization!

- A competitive compensation program!

- Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!

- Employee discounts on Canon products & vendor discount programs for employees!

- World-Class Training & Career Development Programs!